Senior Maintenance Operations Leader

Responsabilités

The Maintenance Supervisor oversees all maintenance activities to ensure facilities and equipment operate efficiently and safely. They plan, coordinate, and implement maintenance schedules, repairs, and preventive maintenance programs. This role requires strong leadership skills to manage a team of technicians, delegate tasks, and ensure adherence to safety protocols and regulations. Additionally, the supervisor must possess technical expertise in HVAC, electrical systems, plumbing, and other building systems. Excellent problem-solving abilities, attention to detail, and effective communication are essential for this position. They collaborate with other departments to address maintenance requests promptly and maintain optimal operational conditions. Marie Stores Uganda (MSU) seeks a dynamic and results-driven professional to lead its strategic initiatives and operational excellence. The ideal candidate will possess a minimum of a Bachelor’s degree in a relevant field, complemented by at least five years of progressive experience in program management, preferably within the healthcare or nonprofit sectors. Exceptional analytical, communication, and leadership skills are essential, along with a deep commitment to MSU’s mission of providing accessible, high-quality reproductive healthcare services. Responsibilities include designing and implementing innovative programs, overseeing budget allocation and financial management, and fostering partnerships with stakeholders to enhance service delivery. The role demands adaptability, a solution-oriented mindset, and the ability to thrive in a fast-paced, mission-driven environment. Fluency in English and a working knowledge of local languages are required, while prior experience in East Africa or Uganda specifically will be highly advantageous. We are seeking a highly motivated professional to join our esteemed nonprofit organization dedicated to advancing social impact. The ideal candidate will possess a deep commitment to our mission, combined with a proven track record in program management, stakeholder engagement, and strategic leadership. Responsibilities include designing and implementing initiatives that align with our organizational goals, fostering partnerships with donors and community leaders, and overseeing project execution to ensure measurable outcomes. Candidates must demonstrate exceptional communication skills, financial acumen, and the ability to thrive in a collaborative, fast-paced environment. A minimum of five years of relevant experience in the nonprofit sector, along with a degree in a related field, is required. Fluency in multiple languages and prior experience in grant writing will be advantageous. We oversee management functions, execute installations, perform maintenance and repairs, handle business operations, and manage transportation and logistics. We are seeking a Maintenance Supervisor for a six-month probationary period, based in Kampala, Uganda. This role involves overseeing two direct reports and reporting directly to the Logistics Manager. Budget management responsibilities are not required for this position. ABOUT US Marie Stopes Uganda (MSUG), an integral part of MSI Reproductive Choices—a global leader in reproductive healthcare—ensures individuals worldwide have access to quality services and the autonomy to make informed decisions about their reproductive health. Within Uganda, the organization delivers comprehensive sexual and reproductive health services through diverse service delivery methods. MSUG enhances public health infrastructure by supporting over 915 public health facilities, manages 25 mobile outreach teams, 12 health centers, and a dedicated maternity hospital, while also distributing socially marketed products such as Flame and Lifeguard condoms, Back Up emergency contraception, and Well Plan daily contraceptive pills. These initiatives empower women and families to determine the timing and circumstances of childbearing, fostering opportunities for personal growth, healthier communities, and sustainable economic progress. THE ROLE Location: This position reports directly to [Manager’s Job Title]. A [X]-month probationary period applies, during which performance will be evaluated to determine suitability for continued employment. Oversee the primary duties and operational functions within the designated role, ensuring adherence to established protocols and standards. Execute tasks with precision, maintaining focus on efficiency and effectiveness in all assigned activities. Collaborate with cross-functional teams to align objectives and streamline processes, fostering a cohesive work environment. Address challenges proactively, implementing solutions to mitigate risks and enhance productivity. Monitor progress against benchmarks, providing timely updates and adjustments as needed to meet organizational goals. Ensure compliance with relevant policies, regulations, and industry best practices throughout all responsibilities. This position encompasses a range of critical responsibilities, as outlined below: Develop and implement a comprehensive fleet maintenance strategy while establishing robust governance frameworks to ensure optimal operational efficiency and compliance with regulatory standards. Planning and executing preventive maintenance tasks is a key responsibility to ensure operational efficiency and minimize downtime. This involves scheduling regular inspections, servicing equipment, and addressing potential issues before they escalate into major problems. The role requires adherence to manufacturer guidelines and industry standards to maintain optimal performance and compliance with safety regulations. Additionally, maintaining detailed records of maintenance activities and tracking system performance metrics are essential duties to support continuous improvement. Responsible for executing corrective maintenance activities to restore equipment or systems to optimal operational condition. This role involves diagnosing faults, identifying root causes of malfunctions, and implementing necessary repairs or adjustments. Additionally, the position requires prompt response to service requests to minimize downtime and ensure seamless functionality across facilities or equipment. Responsible for overseeing and maintaining financial oversight to ensure efficient budget allocation and rigorous cost control measures are implemented throughout project execution. We are seeking a meticulous professional to oversee accountability and implement robust control mechanisms within our organization. The ideal candidate will ensure strict adherence to policies and procedures while identifying and mitigating potential risks. Responsibilities include monitoring compliance with regulatory standards, conducting regular audits, and maintaining accurate records to uphold operational integrity. The role demands a keen eye for detail, strong analytical skills, and the ability to develop and enforce effective control frameworks. Prior experience in a similar capacity is essential, along with proficiency in risk management and internal audit practices. Oversees the procurement, tracking, and organization of stock to ensure optimal availability while minimizing excess or shortage. Analyzes usage patterns, forecasts demand, and coordinates with suppliers to maintain appropriate inventory levels. Implements efficient storage solutions, conducts regular audits, and resolves discrepancies to uphold data accuracy. Utilizes inventory management software to generate reports and support decision-making processes. Collaborates with procurement and sales teams to align supply with operational and customer demands. Key Actions Tracks and evaluates essential Key Performance Indicators (KPIs) and measurable outputs to assess performance effectiveness and operational efficiency, ensuring alignment with strategic objectives and identifying areas for continuous improvement. Devising, organizing, and executing fleet and equipment maintenance strategies, policies, and procedures is essential to this role. Policies that have received formal authorization are currently in effect, demonstrating a strong adherence rate and favorable outcomes in audit evaluations. Develop and oversee organized preventive maintenance schedules to ensure optimal equipment reliability and performance. We maintain a strict adherence to the prescribed maintenance schedule to minimize instances of equipment failure. Oversee and manage the maintenance and repair operations for vehicles and equipment to ensure optimal performance and reliability. Our primary focus is on maximizing vehicle uptime, streamlining repair turnaround times, and minimizing overall downtime to enhance operational efficiency. Develop and oversee the maintenance budget, ensuring all expenditures are monitored and controlled to align with financial constraints. Responsible for monitoring budget variances, analyzing the cost per vehicle, and identifying cost-saving opportunities that enhance operational efficiency. Ensure accountability for all maintenance activities and expenditures, while maintaining strict oversight of associated costs to uphold financial discipline and operational efficiency. Establish and maintain stringent approval processes, meticulously track variances, and ensure strict adherence to audit compliance standards. Oversee the inventory management of tools, equipment, and spare parts, ensuring accuracy and availability as needed. Ensuring precise stock levels, minimizing instances of stock-outs, and optimizing inventory turnover rates are critical responsibilities of this role. Perform additional duties as required to support ongoing operations and address any emergent needs. The Task Matrix Annex outlines a structured framework for organizing, assigning, and tracking tasks within the project, ensuring clarity in roles and responsibilities while optimizing efficiency. It specifies the criteria for task delegation, including required skills, deadlines, and dependencies, to facilitate seamless collaboration among team members. Additionally, the document defines performance metrics and reporting mechanisms to monitor progress, identify bottlenecks, and implement corrective actions as needed. Stakeholders are expected to adhere to the matrix to maintain accountability, streamline workflows, and achieve project objectives within the designated timelines. Familiarity with task management tools and methodologies is essential for effective execution. Frequency We are seeking an experienced professional to manage a diverse set of responsibilities with precision and efficiency. The role involves overseeing key operational tasks, ensuring adherence to established procedures, and maintaining high standards of accuracy in all deliverables. Additionally, the position requires coordinating cross-functional teams, analyzing performance metrics, and implementing strategies to enhance productivity and streamline workflows. Strong organizational skills, meticulous attention to detail, and the ability to multitask in a fast-paced environment are essential for success. Proficiency in relevant software tools and a commitment to continuous improvement are also required. Review vehicle availability and maintenance statuses, meticulously examining each to ensure up-to-date information. Evaluate repair requests and pursue approval in strict adherence to the Service Level Agreement (SLA). Track workshop productivity metrics and oversee the progression of work orders to maintain operational efficiency. Analyze breakdown incidents promptly and implement corrective measures without delay. Validate AMIS maintenance records for precision, confirming their accuracy and reliability at all times. We are seeking a dynamic individual to oversee weekly operations, ensuring seamless coordination and efficiency across all processes. The ideal candidate will manage scheduling, maintain precise records, and collaborate closely with team members to meet organizational objectives. Strong organizational skills, attention to detail, and the ability to adapt to changing priorities are essential. Additionally, the role requires proficiency in relevant software tools and a commitment to maintaining high standards of accuracy and productivity. This position demands reliability, proactive problem-solving, and a proactive approach to addressing weekly workflow demands. Monitor preventive maintenance compliance to ensure adherence to established schedules and protocols. Evaluate fleet downtime and operational availability by assessing the mechanical condition of vehicles. Examine open maintenance jobs to verify progress and confirm resolution timelines are met. Perform comprehensive safety inspections and facilitate team meetings to address operational concerns. Analyze repair and maintenance expenditures, identifying cost variances for reporting to the supervisor. Monthly Review fleet performance and uptime metrics, leveraging reporting and data analytics to produce actionable insights and strategic recommendations that support informed management decisions. Oversee maintenance budget variances, ensuring alignment between planned expenditures and actual costs. Investigate recurring repairs and their underlying causes to drive continuous operational improvements. Analyze repair and maintenance trends and associated costs to identify areas for improvement. Perform regular inventory audits and evaluate vendor performance to ensure cost-effectiveness and reliability. Prepare and deliver comprehensive fleet repair and maintenance performance reports along with detailed spend analyzes to the supervisor for review. Qualifications, Experience, Skills, and Attitudes: Candidates must possess a Bachelor’s degree in a relevant field, such as Business Administration, Human Resources, or a related discipline, or a combination of education and equivalent work experience. A minimum of three years of professional experience in a similar role is required, with a preference for prior experience in [industry/sector, if applicable]. Proficiency in [specific software/tools] and strong analytical skills are essential. Excellent verbal and written communication abilities, coupled with effective problem-solving techniques, are critical to success. The ideal candidate will demonstrate adaptability, a proactive work ethic, and a commitment to continuous learning. A minimum of an honors-level Bachelor’s Degree in Mechanical Engineering—or a comparable qualification from an accredited institution—is required. A minimum of three years of hands-on experience in fleet maintenance or a closely related discipline is required. Hold a current membership with a recognized professional engineering organization. Demonstrates exceptional leadership capabilities, effective communication proficiency, and adept problem-solving aptitude.

Demonstrates exceptional proficiency in both written and verbal English communication, ensuring clarity and precision in all professional interactions. A collaborative professional who excels in interpersonal dynamics and clear communication. Team members are expected to embody the MSI behaviors, demonstrating a commitment to the organization’s core values and standards in every aspect of their role. This includes fostering a collaborative and inclusive work environment, where mutual respect and professional integrity are prioritized. Employees should actively contribute to team objectives, maintain open and transparent communication, and uphold accountability for their actions. Embracing continuous improvement, adaptability, and a solutions-oriented mindset is essential to achieving shared goals and driving organizational success. Successful performance at MSU is characterized not only by the outcomes individuals accomplish but also by the manner in which those achievements are pursued. Professionals are evaluated not only by their job performance but also by the methods they employ and the influence they exert on colleagues. Our organization fosters a culture that values and requires all team members to consistently exhibit the following qualities: Model the Way I consistently pursue excellence and approach all responsibilities with clarity, unwavering integrity, personal accountability, and absolute honesty. I foster a culture of transparency, integrity, and accountability, setting a strong example through my leadership while championing clear and consistent communication across all levels of the organization. Transform a unified vision into reality, fostering collaboration and alignment among team members to achieve ambitious goals. Encourage open communication and innovative thinking to cultivate an environment where collective aspirations flourish. Empower others to embrace a common purpose, driving engagement and commitment toward shared objectives. I foster a collective sense of purpose, maintain a strategic focus, articulate a well-defined plan, and ensure client perspectives are central to our decision-making processes. I engage and inspire teams around MSI’s vision by connecting with collective goals, converting strategic direction into actionable objectives, and emphasizing the critical role of individuals—including clients, colleagues, and collaborators—in driving our success. Challenge the Process I continuously seek opportunities for growth, advocate for enhancements, embrace innovative concepts, extract valuable insights from experiences, and remain committed to personal and professional development, both for myself and those around me. I drive innovation by challenging established norms, fostering a culture of ongoing education, and actively seeking constructive input, all while adeptly navigating and steering change to advance MSI’s mission with greater effectiveness. Empower individuals to take initiative and lead with confidence by fostering an environment of trust and collaboration. I foster an environment at MSI where individuals can thrive, perform optimally, and achieve their highest potential through collaboration and growth opportunities. Embracing diversity and inclusion, I ensure every perspective is valued and heard, cultivating a workplace where all contributions are recognized and respected. I prioritize cultivating trust, fostering collaboration, and nurturing shared ownership, all while mentoring emerging leaders and consistently upholding dignity and respect in every interaction. Encourage the Heart I consistently acknowledge and value the contributions of others, foster a culture of shared celebration, actively support the MSI community, and demonstrate genuine care and commitment. I champion unwavering standards and ambitious objectives while fostering individual excellence, honoring our core values, and commemorating both our triumphs and shared humanity. Demonstrate leadership capabilities exclusively for those in managerial or supervisory roles. You motivate individuals and teams by adapting your leadership style to different situations, ensuring clear and concise guidance is provided at all times. You identify and create opportunities that inspire team members, fostering skill development and unlocking potential while simultaneously reinforcing our talent pipeline and succession planning efforts. You stay informed about the latest trends in our industry, offering strategic perspectives on our clients and business, and foster this mindset within your team. You craft a compelling vision of the future that energizes and motivates your team. We highly value individuals who are passionate about making a meaningful difference in people’s lives and are committed to delivering high-quality services. MSI seeks professionals who demonstrate exceptional dedication, strong ethical standards, and a proactive approach to problem-solving. Applicants should possess relevant experience, specialized skills, and the ability to collaborate effectively in a dynamic team environment. The ideal candidate will exhibit leadership qualities, adaptability to change, and a relentless drive to achieve outstanding results while upholding our organization’s values and mission.

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