Senior Talent Development and Acquisition Leader

Responsabilités

We are seeking an experienced Senior Talent Management Specialist to oversee strategic talent acquisition, development, and retention initiatives. The ideal candidate will possess a minimum of seven years of progressive experience in talent management, human resources, or a related field, with a proven track record in designing and implementing comprehensive talent strategies. Responsibilities include leading executive search efforts, mentoring high-potential employees, and collaborating with senior leadership to align talent initiatives with organizational goals. Additionally, the role requires expertise in workforce planning, succession management, and performance optimization, along with strong interpersonal and communication skills to influence stakeholders at all levels. A bachelor’s degree in human resources, business administration, or a related discipline is required, and professional certifications such as SHAM-SCP or PHR are highly advantageous. Cloud Factory is seeking a skilled professional to join our team in a technical role that involves developing and maintaining scalable cloud infrastructure solutions. The ideal candidate will have a strong background in cloud computing, with expertise in platforms such as AWS, Azure, or Google Cloud, and proficiency in scripting languages like Python or Bash. Responsibilities include designing and optimizing cloud architectures, automating deployment processes, and ensuring high availability and security of cloud-based systems. Additionally, the candidate should be capable of collaborating with cross-functional teams to implement best practices in DevOps and infrastructure management. A minimum of three years of experience in cloud engineering or a related field is required, along with relevant certifications being a plus. We seek a skilled Information Technology professional to oversee and enhance our technological infrastructure. The role involves managing computer systems, networks, and software applications to ensure optimal performance and security. Key responsibilities include troubleshooting technical issues, implementing system upgrades, and providing user support. Candidates must possess a degree in Computer Science or a related field, along with certifications such as Compton A+ or CCNA. Proficiency in operating systems like Windows and Linux, as well as scripting languages such as Python or Bash, is essential. Strong problem-solving abilities and effective communication skills are also required to collaborate with cross-functional teams. The role encompasses responsibilities within Human Resources, Business Operations, and Administrative functions, ensuring seamless organizational workflows and adherence to established policies and procedures. Key duties involve managing recruitment processes, facilitating employee onboarding and offboarding, maintaining accurate personnel records, and supporting day-to-day office operations. Additionally, the position may include coordinating meetings, handling correspondence, and contributing to process improvements to enhance operational efficiency. Strong organizational, communication, and interpersonal skills are essential, along with proficiency in relevant software applications and a commitment to maintaining confidentiality and professionalism at all times. At Cloud Factory, we are a purpose-driven organization dedicated to harnessing AI’s power to revolutionize industries worldwide. Through the integration of cutting-edge technology and a vast network of skilled professionals, we convert unstructured data into actionable insights, delivering transformative results on a global scale. We transcend the conventional notion of a workplace, cultivating a global community rooted in deep relationships and the conviction that purposeful work enriches lives. Driven by our dedication to earning, growing, and contributing, we pursue our mission to link one million individuals with fulfilling careers while nurturing leaders who inspire others to follow. Our Culture At Cloud Factory, we foster an inclusive work environment where each team member feels empowered, appreciated, and motivated to contribute their unique perspectives and talents. Our commitment lies in cultivating a culture that values diversity, encourages collaboration, and inspires individuals to perform at their best. We are committed to fostering meaningful economic and social progress through our work, ensuring that every initiative generates lasting, positive change for communities and stakeholders alike. We prioritize a people-first approach, placing significant emphasis on the development, welfare, and inclusion of our team members. We actively seek and cultivate innovation, consistently exploring improved methods and solutions as a unified team. We cultivate a globally integrated environment that champions collaboration across varied cultural backgrounds and diverse viewpoints. If you are driven by innovation, thrive in collaborative environments, and aspire to create meaningful change, we invite you to join our team. Role Summary In this pivotal role as a Senior Talent Management Specialist, you will deliver direct, strategic support to people operations and employee relations, guaranteeing the uniform implementation of policies, processes, and employment practices. Collaborating closely with the Global Talent Team and Finance Team, you will ensure equitable and unbiased case management, deliver operational HR assistance, and uphold compliance standards, while maintaining a strong partnership with the Head of Talent to address escalations and complex issues. This role offers a dynamic platform for professional development and the chance to make a meaningful impact within a mission-driven organization. Oversee and manage daily operations to ensure seamless workflow and adherence to organizational standards. Implement strategic initiatives to enhance efficiency and productivity across departments. Collaborate closely with leadership to align operational goals with broader business objectives, fostering a cohesive and high-performing work environment. Develop and enforce policies, procedures, and best practices to maintain compliance and mitigate risks. Monitor performance metrics, identify areas for improvement, and implement corrective actions as needed. Act as a liaison between senior management and staff, facilitating clear communication and fostering a culture of accountability and collaboration. Employee Relations Management involves overseeing and enhancing workplace dynamics, ensuring compliance with labor laws, and fostering a positive organizational culture. This role focuses on resolving employee concerns, mediating conflicts, and promoting fair treatment across all levels. Additionally, responsibilities include implementing policies that support diversity, equity, and inclusion, as well as conducting investigations into workplace issues. The position requires strong interpersonal skills, problem-solving abilities, and a deep understanding of employment regulations to maintain a harmonious and productive work environment. Oversee employee relations initiatives by addressing and resolving a variety of workplace matters to ensure a positive and productive work environment. Handle inquiries, conflicts, and concerns raised by employees with professionalism and discretion, fostering open communication and mutual respect. Act as a trusted advisor to both employees and management, providing guidance on policies, procedures, and best practices to promote fairness and consistency. Develop and implement strategies to enhance employee engagement, satisfaction, and retention while mitigating potential risks or disputes. Maintain accurate records of interactions, outcomes, and follow-up actions to ensure compliance and transparency. Collaborate with HR teams and senior leadership to align employee relations practices with organizational goals and regulatory requirements. Handles disciplinary cases by investigating allegations, gathering evidence, and conducting interviews with relevant parties to ensure a thorough and impartial review. Ensures adherence to company policies and legal standards throughout the process while maintaining confidentiality and sensitivity. Collaborates with HR and legal teams to determine appropriate disciplinary actions, if necessary, and communicates outcomes clearly to involved parties. Documents all findings and actions taken for compliance and record-keeping purposes. Conducts thorough and impartial inquiries into allegations or incidents to determine their validity and root causes. Responsible for gathering evidence, interviewing witnesses, and analyzing data to support findings. Ensures compliance with established policies and legal standards throughout the investigative process. Collaborates with relevant stakeholders to implement corrective actions when necessary. Maintains detailed records of all investigative activities and outcomes for reporting and future reference. We design and implement performance improvement plans to address areas needing development, ensuring team members receive the guidance and resources required to enhance their contributions. These plans outline clear objectives, measurable milestones, and defined timelines to facilitate progress tracking and accountability. Regular check-ins and feedback sessions are conducted to monitor advancements, offer support, and adjust strategies as needed. Our goal is to foster professional growth while aligning individual performance with organizational goals, ultimately driving sustained success and continuous improvement. Behavioral and conduct matters, including adherence to organizational policies and professional standards, are integral components of the role’s expectations. Individuals are expected to maintain a professional demeanor, demonstrate integrity, and uphold ethical guidelines in all interactions. Accountability for personal conduct and the ability to address any concerns in a constructive manner are essential. Familiarity with workplace policies governing behavior and a commitment to fostering a respectful and inclusive environment are required. Ensure cases are managed with fairness, consistency, and full compliance with legal standards. We are seeking a highly organized and proactive Manager Support professional to provide comprehensive assistance to senior management, ensuring seamless operations and effective decision-making. The ideal candidate will possess strong interpersonal skills, exceptional communication abilities, and a keen attention to detail, enabling them to anticipate needs, manage schedules, and coordinate critical tasks. Responsibilities include organizing meetings, preparing reports, handling confidential information with discretion, and serving as a liaison between executives and other departments. A minimum of three years of experience in an administrative or executive support role, proficiency in Microsoft Office Suite, and the ability to work under pressure in a fast-paced environment are required. Offer counsel and support to managers to address and resolve their challenges, ensuring they have the tools and insights needed to lead their teams effectively. We facilitate the operational facets of the employee lifecycle, encompassing recruitment, onboarding, professional development, performance management, and offboarding, to ensure seamless transitions at each stage. Our responsibilities include coordinating hiring processes, managing employee records, implementing training and development initiatives, conducting performance evaluations, and overseeing exit procedures. Additionally, we address employee inquiries, maintain compliance with labor regulations, and foster a positive workplace environment through effective communication and support systems. Responsible for facilitating the smooth integration of new employees into the organization, ensuring they are equipped with the necessary resources, information, and support to commence their roles effectively. This includes organizing orientation sessions, distributing essential materials, and collaborating with various departments to streamline the process. The role requires meticulous planning, strong communication skills, and the ability to adapt to diverse onboarding needs. The organization is responsible for implementing and overseeing performance management processes, ensuring they are executed effectively and consistently across all teams. This includes establishing clear performance metrics, conducting regular evaluations, and providing constructive feedback to employees. Additionally, the role involves identifying areas for improvement, designing targeted development plans, and fostering a culture of continuous growth and accountability. Strong analytical and communication skills are essential to analyze performance data, address challenges, and support managers in optimizing team and individual productivity. Offboarding procedures involve the structured process of managing employee departures, including the completion of exit interviews, the retrieval of company property, and the termination of access to company systems and resources. These procedures ensure compliance with organizational policies and legal requirements while maintaining a positive experience for departing employees. Additionally, they facilitate the transfer of knowledge and responsibilities to remaining team members to minimize disruptions to workflow. Provides assistance with the administration of employee benefits programs, ensuring accurate and timely processing of enrollments, changes, and inquiries while maintaining compliance with relevant regulations and company policies. Ensures adherence to regulatory standards and meticulous record-keeping in alignment with organizational policies. Develops, implements, and maintains compliance frameworks to mitigate risks and ensure operational integrity. Oversees documentation processes to guarantee accuracy, completeness, and accessibility of critical records. Collaborates with cross-functional teams to interpret and apply regulatory requirements effectively. Conducts audits, reviews, and assessments to identify gaps and implement corrective actions. Stays informed of evolving laws and industry best practices to uphold compliance excellence. Responsible for ensuring accurate and up-to-date documentation of all HR-related cases, in compliance with established policies and procedures. Ensure adherence to all applicable labor laws and established internal policies to maintain organizational integrity and mitigate risk.

Facilitate audit processes and ensure compliance with all reporting requirements. Our team is dedicated to fostering a thriving workplace culture through strategic engagement initiatives that inspire collaboration, innovation, and employee satisfaction. We focus on developing programs that strengthen team dynamics, enhance communication, and align organizational values with employee experiences. Key responsibilities include designing and implementing initiatives that promote inclusivity, professional growth, and work-life balance. Additionally, we measure and analyze engagement metrics to identify trends and areas for improvement, ensuring a positive and productive work environment for all. Ideal candidates will have experience in HR, organizational development, or related fields, with a strong background in employee engagement strategies and a passion for creating meaningful workplace experiences. We facilitate the successful execution of the following deliverables: Employee recognition initiatives are designed to celebrate and reward outstanding contributions made by staff members, fostering a culture of appreciation and motivation. These programs aim to acknowledge exceptional performance, milestones, and innovative efforts through various means, such as monetary bonuses, public commendations, or career development opportunities. Eligibility typically includes full-time employees who meet predefined criteria linked to productivity, teamwork, or adherence to company values. Responsibilities involve collaborating with HR to establish program guidelines, ensuring fair and transparent selection processes, and coordinating recognition events or communications to highlight awardees. The role also entails monitoring program effectiveness, gathering feedback, and refining initiatives to align with evolving organizational goals. Our role involves developing and executing strategic engagement initiatives aimed at fostering meaningful connections with our audience, driving participation, and enhancing brand loyalty. This includes creating targeted campaigns, leveraging digital platforms, and analyzing engagement metrics to refine our approach. The ideal candidate will have a proven track record in designing and managing initiatives that resonate with diverse audiences, along with strong analytical skills to assess performance and inform future strategies. Responsibilities encompass collaborating with cross-functional teams, monitoring trends, and adapting initiatives to maximize impact while aligning with organizational objectives. Local culture and team events foster a vibrant, inclusive workplace environment, encouraging collaboration and camaraderie among employees. These gatherings provide opportunities for team members to connect on a personal level, enhancing communication and strengthening relationships beyond professional interactions. Participation in such events is highly encouraged to promote a cohesive and supportive team dynamic. Global or regional talent initiatives are designed to attract, develop, and retain high-potential employees across diverse markets. These programs aim to foster leadership pipelines, enhance workforce diversity, and align talent strategies with organizational goals. Participants typically benefit from mentorship, specialized training, and cross-functional assignments, enabling them to gain broader experience and contribute to broader business objectives. Eligibility often requires demonstrated high performance, leadership potential, and alignment with company values, with selection processes varying by region. Requirements Highly proficient in essential technical competencies, with a thorough command of all prerequisite qualifications. These include core abilities and must-have proficiencies that are indispensable for fulfilling the role effectively. Proven expertise in employee relations is essential, with demonstrated success in managing disciplinary actions, conducting thorough investigations, implementing performance improvement plans (Pips), and resolving workplace grievances in a fair and consistent manner. Demonstrates a thorough understanding of Uganda’s Labour Law, particularly the Employment Act, 2007, and applies this expertise effectively in practical workplace situations. Adept at consulting with and mentoring managers regarding employee relations, performance management, and policy clarification. Proven ability to conduct thorough investigations, including evidence collection, witness interviews, and the preparation of concise, logically organized reports. Demonstrates exceptional proficiency in both written and verbal communication, adept at navigating sensitive and high-stakes discussions with professionalism and poise. Demonstrates exceptional precision in maintaining thorough, error-free documentation, meticulous record-keeping, and strict adherence to compliance protocols. Demonstrates a proven commitment to ethical conduct and the safeguarding of confidential data through careful discretion and judicious decision-making. Proficient in leveraging G-Suite and HRIS platforms, with a strong track record of implementing process automation and effectively adapting to evolving technologies.

• A strong understanding of artificial intelligence technologies, including large language models (LLMs), conversational AI, prompt engineering, and agentic AI systems, is required to enhance and modernize existing HR processes. Forward-thinking, inquisitive, and self-assured, you thrive in dynamic, high-velocity settings where initiative and hands-on problem-solving are essential to success. Academic and Professional Requirements: Applicants must possess a bachelor’s degree in a relevant field, such as education, psychology, or child development. Additionally, a minimum of three years of experience in an educational or childcare setting is required. Candidates should hold a valid teaching certification or equivalent credential, and familiarity with state or national educational standards is advantageous. Strong communication and organizational skills are essential, as is the ability to collaborate effectively within a team. A bachelor’s degree in Human Resources, Industrial Psychology, or a closely related discipline is required.
• Candidates must possess or be in the process of obtaining the Certified Human Resources Professional (CHRP) designation in Saskatchewan (CHRP(K)). The ideal candidate will possess 5 to 8 or more years of HR experience, including a minimum of 3 years dedicated to Employee Relations or HR Operations. Preferred qualifications include additional skills that would enhance performance in the role. Candidates with proficiency in industry-specific software, advanced data analysis capabilities, or prior experience in project coordination would be advantageous. Familiarity with emerging technologies, bilingual communication skills, or certifications relevant to the field may also strengthen an application. While these competencies are not mandatory, they demonstrate a candidate’s ability to contribute additional value to the team.

Expérience

• Demonstrated experience working within a global or matrix organizational structure, where collaboration spans multiple geographies, business units, and reporting lines to drive cohesive outcomes. Proficient in utilizing HR management software and systems to streamline administrative tasks and enhance operational efficiency.
• Experience with performance management systems and strategies aimed at enhancing employee engagement is required. We offer a comprehensive benefits package designed to support both your professional and personal well-being. This includes health, dental, and vision insurance, as well as a retirement savings plan with company matching contributions. Employees enjoy paid time off, including vacation days, holidays, and sick leave, to ensure a balanced lifestyle. Additionally, we provide opportunities for professional development through tuition reimbursement, training programs, and career advancement pathways. Flexible work arrangements and wellness initiatives are also available to promote a healthy work-life integration.

Great Mission and Culture We seek individuals committed to making a substantial impact through their contributions. The role offers opportunities to engage in work that aligns with personal values and professional growth. Ideal candidates will demonstrate a strong dedication to purpose-driven tasks and seek to create lasting value in their field. We offer a salary that is benchmarked against the current market rates to ensure fairness and attract top talent. Quarterly performance-based incentives will be offered, with compensation tied to achieving specific metrics and milestones. Comprehensive medical coverage is provided, ensuring access to a wide range of healthcare services for employees and their families. This benefit includes coverage for hospital stays, doctor visits, prescription medications, and preventive care, among other essential health services. Group life insurance provides financial protection to employees’ beneficiaries in the event of their death, typically offered as part of an employer-sponsored benefits package. This coverage often includes a base amount, such as one or two times the employee’s annual salary, with optional supplemental coverage available for purchase. Employees may also have the option to include coverage for their spouses and dependent children. Premiums are commonly shared between the employer and employee, with the employer covering a portion or the entirety of the cost. The policy is usually administered by an insurance carrier and may include features such as portability, allowing employees to retain coverage if they leave the company, subject to certain conditions. As part of this role, you will gain access to structured personal development programs designed to foster continuous learning and career advancement. These opportunities will enable you to expand your skills, take on new challenges, and progress toward your professional goals within a supportive environment. Responsible for providing and replenishing office refreshments and daily meal options, ensuring a well-stocked pantry and comfortable break room environment for employees. Maintains inventory levels, orders supplies as needed, and coordinates with vendors to guarantee timely deliveries. Ensures food safety and cleanliness standards are upheld in all shared eating areas. May also assist in planning occasional catered events or special occasion treats for staff. Regularly scheduled team-building and social gatherings are organized to foster collaboration, enhance communication, and strengthen interpersonal relationships among employees. At Cloud Factory, we view work as more than mere employment; it is an opportunity for advancement, meaningful contribution, and fostering a sense of community. Here, you will not only earn a living with intention but also expand your skills daily while advancing a mission of significance. If you seek a professional path that combines personal growth, impactful contributions, and engagement in a worldwide initiative, we invite you to join us on this shared endeavor. We invite you to apply today and contribute to our mission of fostering meaningful connections between people and technology to create a more equitable world. Take this opportunity to share your unique perspectives and authentic self with our team—we look forward to getting to know you.

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