Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
Standard Bank Group, la plus grande banque africaine par actifs, offre une gamme complète de services bancaires et financiers. Avec une vision d'être la principale organisation de services financiers en Afrique et pour l'Afrique, nous offrons des expériences client exceptionnelles et une valeur supérieure. Rejoignez notre équipe dynamique et contribuez à notre croissance.
Postes disponibles :
1. Customer Care Centre Officer
Type de contrat : Temps plein
Qualification : BA/BSc/HND
Expérience : 1 à 2 ans
Lieu : Non spécifié
Domaine : Service client, réussite et service
**
** En tant que Customer Care Centre Officer, vous serez responsable de :
Gérer et résoudre les demandes et plaintes des clients sur les canaux Email et Réseaux sociaux avec professionnalisme et efficacité.
Gérer les enquêtes (niveaux 1 et 2) conformément aux protocoles établis et fournir un service de haute qualité dans le respect des normes de service convenues, tout en atteignant les objectifs de performance et en maintenant la conformité aux exigences de risque, réglementaires et opérationnelles.
Documenter toutes les interactions avec précision et escalader les problèmes complexes de manière appropriée.
Qualifications : Diplôme de premier cycle.
**
**
1 à 2 ans d'expérience dans un rôle de service client et de vente, de préférence dans une institution financière.
Expérience démontrée dans la gestion des interactions clients, la résolution de demandes et la fourniture d'un service d'excellence.
Familiarité avec les systèmes et processus de gestion de la relation client.
Au moins six mois d'expérience dans un environnement de centre de
[Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally]
Get seen by recruiters
Publish your CV on the Candidates page — the place recruiters browse directly to find profiles like yours.
See the Candidates pageYou are recruiting?
Find candidates on TAF4ALLStand out with a professional CV and a personalized cover letter generated by AI in 3 minutes.
Real offers from Canadian employers who are explicitly looking for candidates outside Canada. No agency, no fees — you apply yourself.
Always tailor your CV to mirror the language used in the job description for Standard Bank Group. If you meet the key requirement of CFA, place it prominently near the top of your profile. This immediate alignment shows you understand their specific needs.
Positioning — Your cover letter must answer one question: why YOU for THIS specific role right NOW? Avoid generic templates — one sentence on what you specifically bring beats three generic paragraphs.
Targeted application — Align your CV to this offer's exact keywords and back every claimed skill with a concrete example. A cover letter showing you understand the specific challenges of this role consistently makes the difference.
🎯 Make your application ATS-ready
ATS (Applicant Tracking Systems) are the software recruiters use to automatically filter CVs before any human reads them. Our CV builder is specifically designed to pass these filters — and it takes under 3 minutes.
Create my ATS CV →Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
Cigna, a global health service company dedicated to helping the people we serve improve their health, well being and sense of security, is recruiting for several positions. With almost 40,000 employees servicing over 80 million customer relationships worldwide, Cigna s international division, headquartered in Belgium,
Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt, contact us Red Giant Media Agency is a premier experiential and below the line (BTL) marketing agency based in Nairobi, Kenya. Founded around 2014 2016, the firm specializes in immersive brand activations, large
CFK Africa recrute pour plusieurs postes clés au sein de son équipe. Voici les détails de chaque opportunité. Executive Communications & Partnerships Manager Ce rôle est essentiel pour maintenir la connexion entre les programmes de CFK Africa, assurer une circulation fluide de l information entre les équipes et garanti
Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt, contact us CDL was founded in early 2003 by its current Managing Director Lucy Mmari. Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and ther