Reconcilliation Manager

Responsabilités

With more than five decades of operation, NBC stands as Tanzania’s longest-standing bank, delivering a comprehensive suite of retail, business, corporate, and investment banking solutions, along with wealth management services. Job Summary Responsibilities include overseeing and directing the bank reconciliation process to ensure precise and timely reconciliation of all banks, general ledger, suspense, clearing, digital, card, mobile money, and Costco accounts. The position involves promptly identifying, escalating, and resolving reconciling items, enhancing reconciliation controls, assisting with audit and regulatory compliance, and delivering accurate reconciliation reports to management to support sound financial and operational risk management decisions. Job Description Accountability encompasses oversight of Reconciliation Operations and Control, representing 45% of the role’s responsibilities. Oversee daily, weekly, and monthly reconciliation processes for designated bank, general ledger, suspense, clearing, digital, card, mobile money, and Costco accounts. Ensure all reconciliations are finalized, thoroughly examined, documented, and formally approved in adherence to established service-level deadlines. Responsibilities include managing the investigation, aging analysis, escalation, and resolution of reconciling items, discrepancies, and long-outstanding balances. Conduct thorough quality assurance reviews to verify completeness, accuracy, segregation of duties, and compliance with reconciliation standards. Ensure all reconciliations and exception resolutions are thoroughly documented, supported by comprehensive evidence, and tracked through detailed audit trails. Accountability: Risk, Compliance and Reporting – 30% Ensure that all activities adhere to applicable regulatory standards, the Enterprise-Wide Risk Management Framework, internal policies, and established reconciliation procedures. Prepare and submit recurring reconciliation dashboards and exception reports to leadership, emphasizing aging balances, high-risk discrepancies, underlying causes, and necessary corrective measures.

Formation / Diplômes

• Detect inefficiencies, control vulnerabilities, and persistent anomalies within processes, then propose enduring enhancements to optimize workflows. Assist with both internal and external audits by preparing reconciliations, developing schedules, offering explanations, and delivering updates on action plans. Ensure both personal and team adherence to Anti-Money Laundering (AML), sanctions screening, Know Your Customer (KYC), information security, and operational risk standards at all times. Stakeholder Accountability and Issue Resolution – 15%: Ensures responsibility for managing stakeholder relationships and addressing issues effectively, comprising 15% of the role’s scope. Collaborate with branches, Head Office units, Treasury, Finance, Operations, Technology, and other relevant stakeholders to address reconciliation discrepancies promptly and ensure resolution within the agreed timelines. Escalate high-value, unusual, aged, or high-risk reconciling items to the relevant governance channels for review and resolution. Facilitate prompt resolution of reconciliation queries while ensuring stakeholders are fully informed of necessary actions and deadlines.

undefined Accountable for overseeing personnel and driving ongoing enhancements, this role comprises 10% of responsibilities, focusing on leadership in team development and process optimization to ensure sustained progress and operational excellence. Direct, guide, and mentor reconciliation staff by establishing definitive goals, tracking performance metrics, and addressing training requirements. Ensure seamless workload distribution to uphold operational continuity, oversee leave scheduling, and safeguard reconciliation processes against disruptions caused by absences. Promote the automation, standardization, and simplification of reconciliation processes to enhance accuracy, efficiency, and control effectiveness. Role Specification Education requirement A Bachelor’s degree or an Advanced Diploma in Accounting, Finance, Banking, Business Administration, or a closely related discipline is required. Professional qualifications such as a Certified Public Accountant (CPA), Association of Chartered Certified Accountants (ARCA), or comparable credentials will be considered advantageous. With a minimum of five years of professional experience in banking operations, finance operations, reconciliations, or financial controls—at least two of which must have been in a supervisory or managerial capacity—you will bring proven expertise to this role. Required Skills Experienced in executing bank reconciliations, managing suspense and clearing accounts, overseeing Costco accounts, maintaining robust general ledger controls, and streamlining settlement procedures. Demonstrates a solid grasp of operational risk management, internal control frameworks, anti-money laundering (AML) protocols, sanctions compliance, know-your-customer (KYC) procedures, and relevant regulatory obligations. Possesses refined analytical, investigative, and problem-solving capabilities, coupled with meticulous attention to detail and precision. Proficient in analyzing reconciliation trends, aging reports, exception reports, and conducting root-cause analysis. Requires strong expertise in Microsoft Excel, Word, and PowerPoint, along with familiarity with core banking and reconciliation systems. Demonstrates exceptional ability to engage with stakeholders and convey information clearly, both in writing and verbally. Proven expertise in leadership, coaching, performance management, and driving organizational change is essential. The ideal candidate will demonstrate strong capabilities in guiding teams, fostering professional growth, optimizing performance, and implementing effective change initiatives. Qualifications A strong orientation toward business improvement, though currently needing further development, alongside proficiency in digital tools, fully met expectations. The ability to foster team success, while partially developed, reflects promise for growth, as does adaptability to change, which also requires additional refinement. Hands-on experience in comparable environments is a key asset. Educational qualifications include a Higher Diploma in Business, Commerce, or Management Studies. Operational administration skills, product and service knowledge, and a commitment to quality excellence are partially demonstrated but would benefit from further enhancement. We invite you to spread the word by clicking the icons below and sharing this opportunity with your network. Ensure your CV and application are submitted through the company’s official website by accessing the designated application portal via the provided link. Closing Date : 20th August, 2026. Don’t miss out on the latest job opportunities in Tanzania—subscribe now to stay updated. Click here to begin.

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