Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals and organizations working in agriculture, climate change and environment, disaster management, education, food and related sectors. We are currently seeking dynamic and results-driven Customer Success Executives to join our high-performing team. This role is central to our growth strategy, focusing on consultative selling of our portfolio to a diverse client base. You will be responsible for understanding complex client challenges and aligning them with our solutions.
Key Responsibilities
Consultative Selling & Client Engagement: Identify/prospect, qualify, and develop new business opportunities within assigned public and private sector territories. Conduct in-depth needs analysis with clients to understand their strategic objectives and challenges. Design and propose tailored solutions from our portfolio that address specific client pain points and deliver measurable value.
Relationship Management & Stakeholder Engagement: Key Account Management: Build and nurture long-term relationships with decision-makers (C-level executives, procurement officers, project managers) in the public, private, and not-for-profit sectors.
Public Sector Engagement: Navigate government procurement processes, tender submissions, and compliance requirements for public sector contracts.
Private Sector Engagement: Master corporate procurement ecosystems including RFP processes, vendor qualification requirements, and multi-tier approval chains.
Solution Portfolio Expertise: Develop a deep understanding of our entire product suite. Articulate the technical and business value of our solutions effectively.
Sales Process & Technology Utilization: Utilize CRM (e.g., Salesforce, HubSpot) proficiently to manage pipeline, track interactions, and forecast accurately. Collaborate with digital sales assistants to run campaigns to generate leads, access relevant content, and personalize client communications at scale. Manage the full sales cycle from prospecting to negotiation and closure.
Market Intelligence & Competitive Analysis: Industry Trends: Stay updated on regulatory changes, funding opportunities, and emerging trends within the assigned sector. Competitor Benchmarking: Analyze competitor offerings and adjust sales strategies to maintain a competitive edge.
Qualifications & Experience: Bachelor’s degree in Economics, Statistics, Finance, Accounting, or a related field. A minimum of 2 years of proven experience in consultative/B2B sales, preferably selling solutions (not just products) to public, private sector, and not-for-profit clients. Sales Certifications will be an added advantage. Demonstrable experience or strong understanding of data analytics principles and their business application. High proficiency in using CRM software.
Required Skills: Exceptional communication, presentation, and negotiation skills.
Job Type: Full Time
Qualification: BA/BSc/HND
Job Field: Customer Care, Success and Service
Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt,
[Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally]
Get seen by recruiters
Publish your CV on the Candidates page — the place recruiters browse directly to find profiles like yours.
See the Candidates pageYou are recruiting?
Find candidates on TAF4ALLStand out with a professional CV and a personalized cover letter generated by AI in 3 minutes.
Real offers from Canadian employers who are explicitly looking for candidates outside Canada. No agency, no fees — you apply yourself.
When tailoring your CV for Indepth Research Services (IRES), don’t just list your duties—show how you met a challenge like Salesforce. Use bullet points with numbers or results. This proves you’re ready for the role and stand out to recruiters.
Positioning — Your cover letter must answer one question: why YOU for THIS specific role right NOW? Avoid generic templates — one sentence on what you specifically bring beats three generic paragraphs.
Targeted application — Align your CV to this offer's exact keywords and back every claimed skill with a concrete example. A cover letter showing you understand the specific challenges of this role consistently makes the difference.
🎯 Make your application ATS-ready
ATS (Applicant Tracking Systems) are the software recruiters use to automatically filter CVs before any human reads them. Our CV builder is specifically designed to pass these filters — and it takes under 3 minutes.
Create my ATS CV →Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
NCBA Group, the bank born from the merger of NIC and CBA, combines cutting edge mobile banking with traditional relationship management, scalable business banking, and tailored investment solutions. We are currently seeking talented professionals to join our team in Nairobi for the following positions: Integration Micr
Head of Digital Engineering Job Type: Full Time Qualification: BA/BSc/HND, MBA/MSc/MA, Professional Certificate Job Field: ICT / Computer Job Ref. No: JHUB 002 Role Purpose The Head of Digital Engineering is responsible for providing strategic and operational leadership for the Digital Engineering function within Jhub
Housing Finance Company of Kenya (HFCB Kenya) is seeking qualified candidates for the following positions: REIT Liaison Officer and Property Advisor Affordable Housing. Important Notice: Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt, contact us. Housing Fina
Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt, contact us. In 2009, the African Institute for Development Policy (AFIDEP), an African led, regional non profit policy think tank, was established to help bridge the gaps between research, policy and practice in