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We seek a Guest Service Expert to deliver exceptional, memorable experiences that transcend standard hospitality. This role goes beyond serving meals—it’s about crafting moments that linger long after the bill is paid, ensuring every guest interaction feels seamless and extraordinary. From table setup and kitchen coordination to direct guest engagement and meticulous area maintenance, our Guest Service Experts embody the heart of our service philosophy, blending attentiveness with initiative. Success hinges on upholding rigorous standards: fostering a safe work environment, adhering to company protocols, maintaining impeccable quality, and presenting oneself with professionalism in both demeanor and communication. This position demands physical agility and stamina—frequent standing, walking, and movement across uneven or slippery surfaces—as well as the ability to handle dynamic tasks such as menu verification, lifting up to 25 pounds independently (or 50 pounds with assistance), and executing a range of motions including bending, reaching, and carrying. Precision and adaptability are essential, as is the willingness to perform additional duties as assigned to meet guest and business needs. Qualifications: – Education: High school diploma or GED equivalent. – Experience: Less than one year in a related role. – Supervision: No prior supervisory experience required. – Certifications/Licenses: None required. Marriott International is an equal opportunity employer committed to cultivating an inclusive workplace where diversity is celebrated and opportunity is accessible to all. We prohibit discrimination based on protected characteristics, including disability and veteran status, in accordance with applicable law. As stewards of hospitality, we are dedicated to redefining guest experiences through innovation while honoring the timeless warmth of our global brand. Joining Marriott Hotels means contributing to a legacy of “Wonderful Hospitality. Always.”—where thoughtful, forward-thinking service elevates every encounter. As part of the Marriott International portfolio, JW Marriott stands at the forefront of luxury hospitality, with over 100 distinctive properties worldwide. At JW Marriott, associates are our priority—because happy teams create unforgettable guest experiences. Our ideal candidates embody confidence, authenticity, and intuition, carrying forward the vision of our founder, J. Willard Marriott. This role offers unparalleled opportunities for growth, training, and recognition within a vibrant, supportive community that values holistic well-being. At JW Marriott, we believe exceptional guest
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🧠Profil recherché We’re seeking a Guest Service Expert to deliver exceptional hospitality experiences that extend far beyond mere dining. Your role will focus on crafting unforgettable moments for guests through attentive service, seamless coordination, and meticulous attention to detail—ensuring every interaction fe
🎯 Responsabilités We are seeking a Guest Service Expert to join our team at JW Marriott in Kigali, Rwanda, where the focus is on crafting unforgettable dining experiences that extend beyond exceptional food and beverages. In this role, you will proactively deliver a variety of services to ensure guests leave with last
🧠Profil recherché Our role extends beyond simply serving meals—we craft unforgettable experiences centered on exceptional food and beverages. As a Guest Service Expert, you will proactively deliver a comprehensive range of services to enhance guest satisfaction, from table setup and kitchen coordination to direct gue
🎯 Responsabilités Additional Information Job Number 26083153 Job Category Food and Beverage Culinary Location KN 3 Avenue, Kigali, Rwanda, Rwanda, VIEW ON MAPSchedule Full Time Located Remotely. NPosition Type Non Management Position Summary Our jobs aren’t just about putting food on the table that our guests will enj