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We are seeking a Guest Service Expert to join our team at JW Marriott in Kigali, Rwanda, where the focus is on crafting unforgettable dining experiences that extend beyond exceptional food and beverages. In this role, you will proactively deliver a variety of services to ensure guests leave with lasting memories—whether it involves setting tables, coordinating with the kitchen, engaging with diners, or maintaining clean and professional workspaces. Success requires adherence to company standards, a commitment to workplace safety, and maintaining a polished appearance and communication style at all times. This position demands physical stamina, as you will spend extended periods standing, walking, or moving across various surfaces, including sloping or uneven terrain. You will also manage menu details, handle objects up to 25 pounds independently (or up to 50 pounds with assistance), and perform tasks requiring flexibility, such as bending, reaching, or twisting. Your dedication to these responsibilities—along with any additional duties as assigned—will directly impact guest satisfaction and the success of our business. Preferred Qualifications: – Education: High school diploma or GED equivalent. – Experience: Less than one year in a related role. – Supervisory Experience: None required. – Licenses/Certifications: Not required. At Marriott International, we are an equal opportunity employer committed to fostering an inclusive workplace where diversity is celebrated. We prohibit discrimination based on protected characteristics, including disability, veteran status, or any other basis outlined by applicable law. As part of the Marriott family, JW Marriott stands for luxury hospitality, where associates thrive through training, development, and recognition in an environment that nurtures both personal and professional growth. Join us and become part of a global team dedicated to delivering the legendary “Wonderful Hospitality. Always.” while shaping the future of luxury hospitality.
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🎯 Responsabilités We seek a Guest Service Expert to deliver exceptional, memorable experiences that transcend standard hospitality. This role goes beyond serving meals—it’s about crafting moments that linger long after the bill is paid, ensuring every guest interaction feels seamless and extraordinary. From table setu
🧠Profil recherché We’re seeking a Guest Service Expert to deliver exceptional hospitality experiences that extend far beyond mere dining. Your role will focus on crafting unforgettable moments for guests through attentive service, seamless coordination, and meticulous attention to detail—ensuring every interaction fe
🧠Profil recherché Our role extends beyond simply serving meals—we craft unforgettable experiences centered on exceptional food and beverages. As a Guest Service Expert, you will proactively deliver a comprehensive range of services to enhance guest satisfaction, from table setup and kitchen coordination to direct gue
🎯 Responsabilités Additional Information Job Number 26083153 Job Category Food and Beverage Culinary Location KN 3 Avenue, Kigali, Rwanda, Rwanda, VIEW ON MAPSchedule Full Time Located Remotely. NPosition Type Non Management Position Summary Our jobs aren’t just about putting food on the table that our guests will enj