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We’re seeking a Guest Service Expert to deliver exceptional hospitality experiences that extend far beyond mere dining. Your role will focus on crafting unforgettable moments for guests through attentive service, seamless coordination, and meticulous attention to detail—ensuring every interaction feels effortless and memorable. From table setup and kitchen liaison to guest interaction and workspace maintenance, you’ll play a pivotal role in enhancing the overall dining experience while upholding the highest standards of professionalism, including adherence to safety protocols, company policies, and presentation guidelines. This position requires adaptability and physical endurance, as the role involves prolonged standing, walking, and movement across varied surfaces, along with the ability to lift, carry, and maneuver objects weighing up to 25 pounds independently or 50 pounds with assistance. Additionally, you must be capable of reaching overhead, bending, and performing tasks that demand flexibility and manual dexterity. Your commitment to excellence will directly contribute to guest satisfaction and the success of our business. Minimum Qualifications: – High school diploma or GED equivalent – Less than one year of related work experience – No prior supervisory experience required – No specific license or certification required Marriott International fosters an inclusive workplace where diversity is celebrated, and we are proud to be an equal opportunity employer committed to non-discrimination on any protected basis, including disability and veteran status. As part of the Marriott Hotels family, you’ll join a global team dedicated to redefining hospitality with warmth, innovation, and authenticity. Together, we uphold the legacy of “Wonderful Hospitality. Always.” and create opportunities for associates to grow, thrive, and make a meaningful impact in a supportive, luxury environment. JW Marriott, a premier luxury brand within Marriott International’s portfolio, operates over 100 distinctive properties worldwide, offering a unique work culture rooted in camaraderie, professional development, and holistic well-being. By embracing the JW Treatment, you’ll experience a workplace that prioritizes associate happiness as the foundation for exceptional guest service, fostering confidence, creativity, and genuine connections within a diverse and dynamic team. Join us to elevate your career, pursue your passions, and become your best self in a setting where excellence is celebrated.
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🎯 Responsabilités We seek a Guest Service Expert to deliver exceptional, memorable experiences that transcend standard hospitality. This role goes beyond serving meals—it’s about crafting moments that linger long after the bill is paid, ensuring every guest interaction feels seamless and extraordinary. From table setu
🎯 Responsabilités We are seeking a Guest Service Expert to join our team at JW Marriott in Kigali, Rwanda, where the focus is on crafting unforgettable dining experiences that extend beyond exceptional food and beverages. In this role, you will proactively deliver a variety of services to ensure guests leave with last
🧠 Profil recherché Our role extends beyond simply serving meals—we craft unforgettable experiences centered on exceptional food and beverages. As a Guest Service Expert, you will proactively deliver a comprehensive range of services to enhance guest satisfaction, from table setup and kitchen coordination to direct gue
🎯 Responsabilités Additional Information Job Number 26083153 Job Category Food and Beverage Culinary Location KN 3 Avenue, Kigali, Rwanda, Rwanda, VIEW ON MAPSchedule Full Time Located Remotely. NPosition Type Non Management Position Summary Our jobs aren’t just about putting food on the table that our guests will enj