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We are seeking a dynamic, results-driven Branch Manager to oversee daily branch operations, drive portfolio growth, and lead a high performing team. The role will be responsible for balancing commercial sales targets with rigorous credit risk management, ensuring operational efficiency and delivering exceptional service to our client base. Key Responsibilities Sales & Portfolio Growth
Lead catchment area market expansion, achieve disbursement targets and grow the branch deposit and loan books. Credit risk & asset quality
Oversee credit submissions, loan officer portfolios, and enforce strict PAR recovery protocols. Team Leadership
Manage, mentor and evaluate field officers and customer service staff. Operational Compliance
Ensure adherence to regulatory standards, internal policies and branch operational procedures. Customer Relationship Management
Maintain strong community relations and ensure high customer retention levels. Competencies Leading With Integrity
Reinforces our values through daily behaviour. Holds others accountable to ethical behaviour Employee Engagement
Maintains a fulfilling work environment, engages people based on their strengths. Responsible for Results
Takes responsibility for own actions and manages others to focus on key priorities. Qualifications
University Degree preferably in Business Administration, Banking and Finance, Commerce, Accounting or related discipline.
At least 4 years work experience in a recognized micro finance institution or commercial bank. Skills
Proficient in Microsoft Excel, Core Banking Systems
Excellent team leadership and communication skills
Detail oriented and well organized
Knowledge and understanding of digital channels is an added advantage If you meet the set criteria and would need to be considered for the above-mentioned position, you are encouraged to submit your credentials to not later than Friday 14 th August, 2025
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Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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