FI

Branch Manager

FINCA Zambia
📍 Zambia OnlyCDI🗓️ 2 months ago

Job Description

Zambia Only
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

We are seeking a dynamic, results-driven Branch Manager to oversee daily branch operations, drive portfolio growth, and lead a high performing team. The role will be responsible for balancing commercial sales targets with rigorous credit risk management, ensuring operational efficiency and delivering exceptional service to our client base. Key Responsibilities Sales & Portfolio Growth

  • Lead catchment area market expansion, achieve disbursement targets and grow the branch deposit and loan books. Credit risk & asset quality
  • Oversee credit submissions, loan officer portfolios, and enforce strict PAR recovery protocols. Team Leadership
  • Manage, mentor and evaluate field officers and customer service staff. Operational Compliance
  • Ensure adherence to regulatory standards, internal policies and branch operational procedures. Customer Relationship Management
  • Maintain strong community relations and ensure high customer retention levels. Competencies Leading With Integrity
  • Reinforces our values through daily behaviour. Holds others accountable to ethical behaviour Employee Engagement
  • Maintains a fulfilling work environment, engages people based on their strengths. Responsible for Results
  • Takes responsibility for own actions and manages others to focus on key priorities. Qualifications
  • University Degree preferably in Business Administration, Banking and Finance, Commerce, Accounting or related discipline.
  • At least 4 years work experience in a recognized micro finance institution or commercial bank. Skills
  • Proficient in Microsoft Excel, Core Banking Systems
  • Excellent team leadership and communication skills
  • Detail oriented and well organized
  • Knowledge and understanding of digital channels is an added advantage If you meet the set criteria and would need to be considered for the above-mentioned position, you are encouraged to submit your credentials to not later than Friday 14 th August, 2025

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When tailoring your CV for FINCA Zambia, ensure your leadership experience directly addresses Excel. Use specific, verifiable results—like project outcomes or team impact—to demonstrate you’ve done it before, not just claimed it.

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Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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