CI
Claims Representative (GEH) - Provider Service Organisation
CDI8 days ago
Job Description
Kenya
CDI
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Cigna, a global health service company dedicated to helping the people we serve improve their health, well-being and sense of security, is seeking a Claims Representative for its International Organisation Health division. With almost 40,000 employees servicing over 80 million customer relationships worldwide, Cigna's international division, headquartered in Belgium, focuses on the needs of international clients.
As a Claims Representative, you will assess, process, and adjust medical claims accurately and efficiently while ensuring compliance with company policies, quality standards, and service level commitments. Reporting to the Claims Supervisor, you will work closely with global colleagues to deliver excellent customer outcomes and maintain the highest standards of confidentiality and accuracy.
Key Responsibilities:
Review, assess, and process medical claims accurately and within agreed turnaround times. Maintain accurate data entry across multiple systems. Apply analytical thinking and sound judgment when evaluating claims. Manage workload effectively while meeting quality and productivity targets. Escalate complex or unclear claims as appropriate. Identify opportunities to improve processes and efficiency. Communicate professionally with internal stakeholders. Support a positive, collaborative team environment.
Profile Sought:
Adhere to confidentiality requirements when handling sensitive medical information. What we're looking for includes a Bachelor's Degree in Business, Healthcare Administration, Insurance, Finance, or a related field. Fluent in English is required. Additional languages such as French, Portuguese, Spanish, German, or Arabic are an advantage.
Key Skills:
Attention to detail and accuracy, analytical thinking and problem-solving, time management and organization, ability to work across multiple systems, adaptability and learning agility, collaboration and teamwork, customer focus, integrity and confidentiality.
Why Join Cigna?
Hybrid and multicultural working environment, comprehensive medical and wellbeing benefits, learning and development opportunities, career growth within a global organization, inclusive and supportive culture, and the opportunity to make a meaningful impact on customers' healthcare journeys.
Method of Application:
Interested and qualified candidates should apply via the Cigna careers portal at jobs.thecignagroup.com. Please note that Cigna will never ask for payment for notarisation, certificate, or assessment as part of any recruitment process. When in doubt,
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Expert Application Advice
When applying to Cigna, don't just list your duties—prove how you meet les compétences demandées dans l'annonce with concrete examples from your past work. Use numbers (patients served, tests run, procedures completed) to show impact. This makes your application stand out immediately.
Positioning — Your cover letter must answer one question: why YOU for THIS specific role right NOW? Avoid generic templates — one sentence on what you specifically bring beats three generic paragraphs.
Professional registration — Clearly state your training institution and its accreditation. For NGO health roles, additional community health or emergency care training is often decisive.
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Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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