Online Program Manager for Engineering Certificate Courses – CMU Africa

Carnegie Mellon University, a prestigious private research institution, ranks among the world’s most distinguished universities. Renowned for pioneering advancements in brain science, performing arts, entrepreneurship, data analytics, and robotics, CMU doesn’t just envision the future—it shapes it. If you thrive in a dynamic environment that empowers curious minds to create meaningful impact, your next opportunity begins here. CMU-Africa, Carnegie Mellon University’s African hub located in Kigali, Rwanda, represents the university’s global commitment to advancing engineering, technology, research, and innovation across the continent. Since its establishment in 2011, CMU-Africa has driven progress through world-class graduate education, applied research, and strategic collaborations. Through the Center for Inclusive Digital Transformation of Africa (The Center) and the African Engineering and Technology Network (Afretec), CMU-Africa partners with leading universities, governments, industries, and organizations to enhance engineering education, research, innovation, and entrepreneurship across Africa. CMU-Africa is seeking a detail-oriented, collaborative, and service-driven Program Manager to oversee the strategic delivery, expansion, and enhancement of The Center’s Online Certificate Programs. In close partnership with the Associate Director of Teaching & Learning, this role will function as the operational core for a diverse portfolio of online credentials designed to address critical digital skills gaps and talent development needs across the continent. The position spans the entire learner journey—from identifying skills demands and developing courses to recruiting students, managing admissions, supporting learners, ensuring credential completion, and engaging key stakeholders. The ideal candidate will facilitate the coordination of a rapidly growing collection of short online courses, modules, and workshops aimed at equipping professionals with essential technology skills to advance their careers in the digital economy. This role demands exceptional program coordination abilities, meticulous attention to detail, a dedication to learner success, and the capacity to collaborate effectively with faculty, learners, industry partners, government stakeholders, Afretec institutions, and internal teams. Responsibilities include overseeing the implementation and daily operations of online certificate programs by coordinating activities, timelines, processes, and learner services. The Program Manager will work with the Associate Director of Teaching & Learning to organize stakeholder consultations with employers, government entities, Afretec partners, and other key players to pinpoint emerging skills needs and ensure the ongoing relevance of the certificate portfolio. Additionally, the role involves assisting in the design, launch, evaluation, and continuous refinement of online certificate offerings

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