Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
Background As the Syrian crisis has entered its 14th year, a record-level 16.7 million people, over 71% of the population, is in need of humanitarian assistance. Almost half are children. The fall of the former government, in December 2024, has sparked hope for the country’s future and those in need of aid. However, ongoing conflict, economic collapse and record-high humanitarian needs persist throughout the country, coinciding with unprecedented cuts to humanitarian aid globally at a time where aid resources for Syria were already stretched thin. The Norwegian Refugee Council (NRC) has been a leading humanitarian actor in the response to the Syria crisis, in Syria and across the region, since 2012. Against a backdrop of conflict, socioeconomic and environmental deterioration, climate change and natural disasters, we provide emergency, transitional, early recovery and resilience programmes to people in need. We lead advocacy to promote unimpeded and sustained access to assistance for people across Syria and we call for increased humanitarian funding, resilience and early recovery support to alleviate the hardships of the Syrian people
NRC Syria is in search of a Head of Support to join the mission. The role holder will ensure all support functions are providing high quality and efficient support programme implementation. If you are a seasoned and experienced humanitarian leader with extensive experience particularly in large-scale, complex, or fast-evolving contexts then this is the role for you! What you will do The role will have the following responsibilities: Line management for support managers such as Finance, HR & Admin and Logistics (incl. ICT). Member of the Country Management Group (CMG).
Ensure compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements. Facilitate the support function`s strategic input to the development of the annual Country Strategy and Plan of Action. Provide input on operational support in proposal development, and to coordinate and align operational support with programme plans and ensure quality and timely support to project implementation.
Facilitate the Master Support Budget, country level budgets and BPO development, including assess and monitor costs and resource allocation needs. Responsible for the strategic development of country structures, technical systems, human resource capacity and allocation. Responsible for development of new country specific technical SOPs, guidelines and tools. Responsible for organisational learning related to programme support. Responsible for technical capacity building of support staff. Please download the detailed job description to learn more about the position. What you will bring Minimum 5 years of experience from a senior management position in a humanitarian/ recovery context Bachelor's degree in international relations, Humanitarian and Development studies or related field. Master’s degree is an added value. Demonstrated experience in strategic planning and organizational restructuring , especially during periods of transition.
Strong financial and budget management skills. Experience in HR management, procurement, and logistics in complex environments . Familiarity with auditing and compliance procedures. Experience working in complex and volatile contexts. Fluency in English , both written and verbal. Allocation of resources and costs expertise. Knowledge of market analysis and cash-based interventions Proven ability to lead and manage change in complex environments , including nationalization and localization strategies. Experience engaging with regional and HQ teams, ensuring alignment with global strategies and policies. Ability to work independently and under pressure and adapt to rapidly changing environments. Detail-oriented with a high level of accuracy and integrity. Analytical mindset with the ability to design and roll out effective SOPs, guidelines, and systems that enhance operational delivery. Critical thinking with a constructive approach to problem-solving. Strong communication and interpersonal skills , with the ability to collaborate effectively with diverse stakeholders. Demonstrated commitment to staff well-being, inclusion, and team dynamics, especially in multicultural settings. Excellent analytical skills with the ability to interpret financial data and trends . Familiarity with NRC systems , policies, and donor requirements is a plus. Knowledge of Arabic is a plus. What we offer: Duty station: Damascus , Syria Contract: Fixed Term -renewable based on performance and funding. Travel: 20-30% within NRC Syria. Salary/benefits: Grade 11 on NRC’s salary scale
NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative. Find out more about the benefits of working for NRC
Important information about the application process Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity Marketplace. For internal candidates, please use your official email address when applying. Submit your application and CV in English, taking care to attach your latest CV. We receive many applications for each vacant position and so only shortlisted candidates will be
[Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally]
Get seen by recruiters
Publish your CV on the Candidates page — the place recruiters browse directly to find profiles like yours.
See the Candidates pageYou are recruiting?
Find candidates on TAF4ALLStand out with a professional CV and a personalized cover letter generated by AI in 3 minutes.
Real offers from Canadian employers who are explicitly looking for candidates outside Canada. No agency, no fees — you apply yourself.
When tailoring your CV for NGO, place their requirement “5 years of experience” front and center in your professional summary. Then match it with a concrete result from your senior leadership experience—this instantly shows you solve their priority needs.
International NGO — NGO recruiters read your cover letter to assess your understanding of the humanitarian mission, not just technical skills. Show you know the country field context and the specific challenges of this sector.
100-day vision — Recruiters for director roles expect you to arrive with a 100-day vision: diagnosis, priorities, quick wins. Prepare it before the interview and show you understand this organization's challenges.
🎯 Make your application ATS-ready
ATS (Applicant Tracking Systems) are the software recruiters use to automatically filter CVs before any human reads them. Our CV builder is specifically designed to pass these filters — and it takes under 3 minutes.
Create my ATS CV →Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
Poste : Syria Support Services Director Localisation : Damascus – Syria Country Office Rattachement hiérarchique : Country Director Déplacements : 30% Contexte : Relief International (RI) est une organisation internationale à but non lucratif qui s associe aux communautés touchées par les conflits, le changement climat
À propos de NCA : Norwegian Church Aid (NCA) est l une des plus grandes organisations humanitaires de la région nordique. Avec notre réseau international et nos organisations partenaires de l Alliance ACT, nous sommes en mesure d atteindre des millions de personnes chaque année et de contribuer à un changement positif
À propos de CIVICUS CIVICUS existe pour défendre le pouvoir des citoyens. En tant qu alliance mondiale en pleine croissance de plus de 17 000 membres dans plus de 180 pays, nous travaillons ensemble pour surveiller les violations des libertés civiques fondamentales, dénoncer les auteurs de ces violations et renforcer l
🧠 Profil recherché Chrilan Technology Limited is looking for an experienced and highly organised Head of Support to lead our customer and technical support function. The successful candidate will be responsible for ensuring that customer issues are properly investigated, clearly documented, resolved within agreed time