Locum Telemedicine Midwife

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Locum Telemedicine Midwife

JOB SUMMARY

GH¢

Education Master’... Experience 3 years Job Expires May 15, 2026 Contact

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Company Profile

Established in 2006, MSI Ghana is an affiliate of MSI Reproductive Choices and one of the largest specialized Sexual and Reproductive Health (SRH) organizations in Ghana. MSIG complements the Ministry of Health by providing quality, affordable general health and SRH services across all regions of Ghana.

At MSI Reproductive Choices, we are unapologetically pro-choice. We believe every individual has the right to make decisions about their own body and future. Our goal is to reach the underserved and expand equitable access to Family Planning and other SRH services.

Job Description

At MSI Reproductive Choices, we are unapologetically pro-choice. We believe every individual has the right to make decisions about their own body and future. Our goal is to reach the underserved and expand equitable access to Family Planning and other SRH services.

MSIG invites applications from qualified, experienced, and values-driven professionals for the position below:

Location: Accra

Reporting Line: Telemedicine Midwife / Centre Channel Lead

Employment Type: Locum

Key Responsibilities

Deliver high-quality SRH services through teleconsultations, including family planning, maternal care, safe abortion, and post-abortion care (where permitted).

Provide client-centred counselling, ensuring informed choice, privacy, confidentiality, and respectful care at all times.

Drive service uptake by effectively converting consultations into appropriate services, referrals, and follow-ups.

Maintain accurate, complete, and timely client records within MSIG’s EHR system.

Conduct follow-ups to ensure continuity of care, adherence to treatment, and improved client outcomes.

Contribute to demand generation through client engagement, education, and targeted follow-up interactions.

Monitor and ensure high levels of client satisfaction and quality of care across all interactions.

Identify, manage, and escalate client concerns or complaints in a timely manner.

Collaborate with telemedicine, centre, and outreach teams to ensure seamless client referral pathways and service delivery.

Ensure strict compliance with MSIG clinical protocols, safeguarding standards, data protection policies, and Ghana Health Service guidelines.

Monitor and report operational or technical challenges affecting telemedicine service delivery.

Participate in performance reviews and contribute to continuous improvement of telemedicine services.

Key Performance Indicators (KPIs)

Achievement of teleconsultation volume targets

Conversion rate from consultation to service uptake

Client satisfaction and quality of care scores

Follow-up completion and continuity of care rates

Accuracy and timeliness of data entry in EHR systems

Contribution to centre performance (CYPs, revenue, service uptake)

Compliance with clinical, safeguarding, and data protection standards

Required Skills or Experience

Qualifications

Recognized clinical qualification in Midwifery

Registered with the relevant professional body in Ghana and in good standing

Experience

Minimum of three (3) years post-qualification experience in SRH service delivery

Experience in telemedicine service delivery is an advantage

Familiarity with Ghana’s health delivery system

Demonstrated ability to contribute to service uptake and client engagement

Strong alignment with MSIG’s pro-choice values

Skills and Competencies

Strong clinical expertise in midwifery and SRH

Strong communication and client counselling skills

Commercial awareness with ability to drive service uptake

Proficiency in EHR systems and virtual consultation platforms

High attention to detail and commitment to confidentiality

Ability to work independently and manage performance targets

Motivation

Passion for delivering high-quality SRH services and improving client outcomes

Commitment to client-centred care and continuous service improvement

Attributes

Strong alignment with MSIG values and pro-choice stance

Results-oriented, accountable, and client-focused

Professional, ethical, and respectful in all interactions

Behaviours

Demonstrates accountability for service quality and performance

Communicates clearly and empathetically with clients

Works collaboratively across teams

Maintains confidentiality and upholds safeguarding standards

[Click the Apply button below to see the contact details]