Job Description
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Responsabilités
Regional Manager-SME (Small and Medium Enterprise) Product Platinum Credit (U) Ltd Head Office, Kampala Finance Management, Business Operations, Sales & Retail, Advertising & Marketing Overall Job Summary: To ensure recruitment, sales, and portfolio quality targets are consistently achieved, while guiding field engagement activities in marketing and collections to drive sustainable growth and client satisfaction. Key duties/responsibilities:
- Lead and supervise regional operations to achieve sales, recruitment and portfolio quality targets.
- Drive customer acquisition, market expansion, and field engagement initiatives to grow the regional business.
- Ensure high portfolio quality through effective credit risk management, loan monitoring, and collections oversight.
- Provide leadership, coaching, and performance management to regional teams, fostering a high performance culture.
Oversee the end-to-end credit process, ensuring compliance with lending policies, procedures, and regulatory requirements.
- Conduct regular branch visits and performance reviews, identifying operational gaps and implementing corrective actions.
- Monitor regional performance against key business indicators, preparing reports and recommending strategies for continuous improvement.
- Build and maintain strong relationships with customers, partners, and internal stakeholders while driving process improvements and enhancing customer satisfaction. Competencies:
Strong leadership, team management, and coaching skills.
- Proven sales, business development, and customer relationship management skills.
- Strong analytical, numerical, and problem solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office applications, particularly Excel and Word Required Qualifications and Work Experience:
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Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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