Responsabilités
Royal Livingstone Resort, a distinguished property under the AlcĂĄntara Hotels Collection, invites applications for the position of General Manager. Candidates must possess a minimum of 10 years of progressive hotel management experience, including at least 5 years in a luxury resort setting, with a proven track record of delivering exceptional guest experiences and driving operational excellence. Responsibilities include overseeing all hotel operations, leading a high-performing management team, developing and implementing strategic initiatives to enhance guest satisfaction and revenue growth, and ensuring adherence to brand standards and financial targets. The ideal candidate will demonstrate strong leadership, financial acumen, and a commitment to fostering a culture of innovation and sustainability within the organization. AlcĂĄntara Hotels & Resorts stands as an internationally renowned luxury hotel and resort brand, deeply anchored in the rich traditions of Thai heritage and distinguished by an unwavering commitment to genuine hospitality. Derived from the Sanskrit term for âwithout endâ, our guiding philosophy reflects the ideals of liberation, fluidity, and balance. We are dedicated to the belief that every experience should create a meaningful and enduring impact â for both our esteemed guests and our valued team members. Established in Thailand in 2001, AlcĂĄntara has since grown into a global brand, welcoming guests in some of the worldâs most enchanting destinationsâfrom secluded beaches and exclusive islands to historical landmarks and bustling cosmopolitan cities. If you are fueled by a commitment to genuine generosity, unwavering warmth, and sincere hospitality, Anantara presents boundless career opportunities. KEY DUTIES AND RESPONSIBILITIES Please be aware that this list is not exhaustive, as AlcĂĄntara employees continuously seek innovative ways to support the business, guests, and team members. The primary responsibilities for this role include: The professional is responsible for overseeing the seamless operation and profitability of all bars, banquet beverage, and Lobby Lounge outlets, aligning their performance with the overall objectives of the hotel. Enhancing revenue streams by driving sales growth and optimizing cost efficiency is a key priority. Responsible for recommending enhancements to the Beverage and Wine list to ensure a distinctive and appealing selection that aligns with guest preferences and operational standards. To ensure comprehensive knowledge of all AlcĂĄntara Guest Incentive programs and promotions, with the aim of enhancing guest satisfaction and driving sales revenue growth. To maintain security and cost control across all beverage operations areas, establish and maintain robust inventory, requisition, bar pars, and control systems. Engage proactively in departmental training initiatives and, when necessary, lead training sessions to address evolving business requirements. Establish and oversee a daily departmental training program to ensure consistent skill development and operational alignment. Ensure adherence to all safety and sanitation protocols at the outlet consistently. Conduct monthly inspections of all bar service areas to ensure full compliance with Anantaraâs Sanitation Checklist. Ensure comprehensive oversight of asset management for all outlet properties and facilities. Facilitate constructive collaboration and transparent dialogue to foster strong working relationships across departments. The incumbent will collaborate closely with the Banqueting Department to facilitate the execution of all requested functions seamlessly. With utmost importance, this role demands leading by example, actively engaging with Associates to inspire and cultivate excellence through a practical, hands-on methodology. Requirements: Experienced bartenders with at least two years of professional service in hotels, resorts, bars, or restaurants are required. A high school diploma or equivalent, such as a Grade 12 School Certificate, is an essential prerequisite for this role. Proficiency in a wide range of classic cocktails, spirits, wines, beers, and non-alcoholic beverages is required. The ability to deliver exceptional customer service and communicate effectively is essential. Demonstrates exceptional aptitude for thriving in high-velocity settings without compromising precision and accuracy. Proficient in responsible alcohol service protocols and adherence to hygiene standards is required. Preferred experience includes cash handling and proficiency with POS systems. Maintain a positive disposition, present a professional image, and actively contribute as a collaborative team member. Accommodating of varied scheduling needs, including shift rotations, weekend assignments, and public holiday coverage. An additional qualification includes certification or training in Hospitality, Food & Beverage, or Bartending. Sharing is caring! Click on the Icons Below and Share
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