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EMPLOYMENT OPPORTUNITY: LOAN OFFICER (4 POSITIONS) About the Organisation Fair Choice Finance Limited is a wholly owned Zambian Microfinance Institution licensed and regulated by the Bank of Zambia. Since its establishment in 2019, the Company has remained committed to providing innovative and accessible financial solutions that empower individuals, entrepreneurs, and businesses across Zambia. As part of our continued growth and expansion, we are seeking to recruit four (4) highly motivated, detail-oriented, and customer-focused Loan Officer to join our team. The successful candidates will be based at our Lusaka Head Office, Lusaka Branch, Mazabuka Branch, and Ndola Branch , where they will play a key role in supporting efficient loan processing and delivering exceptional customer service. Reporting Relationship The Loan Officer shall report directly to the Operations Manager. JOB PURPOSE The Loan Officer is responsible for verifying loan applications, maintaining accurate loan records, collecting and validating customer information, and providing administrative support to facilitate efficient loan processing while ensuring excellent customer service and compliance with Company policies and procedures. KEY RESPONSIBILITIES The successful candidate will be responsible for: Verifying loan application documentation to ensure completeness, accuracy, and compliance with lending requirements. Maintaining accurate records of loan applications, repayments, loan closures, and related customer documentation. Collecting and validating customer financial information to support credit assessments. Assisting in the efficient processing and tracking of loan applications. Responding promptly and professionally to customer enquiries and resolving customer issues. Ensuring proper filing and secure custody of loan documentation. Maintaining confidentiality of customer information and Company records. Supporting the Loan Operations Department in achieving operational excellence. Performing any other duties as may be assigned from time to time. QUALIFICATIONS AND EXPERIENCE Applicants should possess: Full Grade Twelve (12) School Certificate. Diploma in Business Administration, Banking, Finance, Accounting, Economics, or a related field. A Bachelor’s Degree in Business Administration, Banking, Finance, Accounting, Economics, or a related field will be an added advantage. Minimum of two (2) years’ relevant work experience in banking, microfinance, financial services, or a similar environment. Proficiency in Microsoft Office applications. Strong analytical and problem-solving skills. Excellent interpersonal and communication skills. High levels of integrity, professionalism, confidentiality, and attention to detail. KEY COMPETENCIES The ideal candidate should demonstrate: Strong customer service orientation. Excellent organizational and record management skills. High attention to detail and accuracy. Good analytical and numerical skills. Ability to work under pressure and meet deadlines. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Sound judgment and ethical conduct.
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🎯 Responsabilités Job Description Position: Loan Officer Reports To: Branch Manager Job Purpose The Loan Officer is responsible for identifying prospective clients, assessing their financial needs, processing loan applications, and managing a quality loan portfolio. The role aims to achieve loan growth while ensuring
Employer reference Employer and vacancy Zambia Job Alerts publishes the vacancy details and application instructions for this listing. Use the employer details, deadline and application section below to verify the opportunity before applying. Employer Express Credit đź“Ť Localisation Application method External applicati
Employer reference Employer and vacancy Zambia Job Alerts publishes the vacancy details and application instructions for this listing. Use the employer details, deadline and application section below to verify the opportunity before applying. Employer Express Credit đź“Ť Localisation Central Park, Lusaka Application meth
🧠Profil recherché KAL ENE LENDING INVESTMENT LIMITED is a distinguished financial institution specializing in providing innovative lending and investment solutions to a diverse clientele. With a commitment to fostering economic growth and financial empowerment, the company delivers tailored financial products designe