MT

Manager – Innovations at MTN-Uganda

MTN-Uganda
📍 UgandaFull-Time🗓️ about 5 hours ago

Job Description

Uganda
Full-Time
⚠️

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Poste : Manager – Innovations chez MTN-Uganda

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Mission / Core purpose of the Job

Responsible for executing MTN MoMo’s product roadmap by driving new service innovations, leading structured ideation, managing the full product lifecycle, and cultivating a sustainable partner ecosystem. This is a high-execution position designed to power the tactical “engine” of the innovation pipeline, ensuring MTN MoMo evolves into a one-stop digital financial hub that accelerates financial inclusion and customer value creation.

Responsibilities

Main Job Functions:

1. Innovation Ideation & Research

Structured Ideation: Lead design thinking workshops and innovation sprints to generate high-potential concepts, with a focus on savings, loans, and payments enablement tools.

Market Gap Analysis: Continuously assess the Ugandan fintech landscape to identify underserved segments such as rural agriculture, lifestyle payments, and SME solutions, translating insights into actionable opportunities.

Concept Validation: Develop robust business cases and feasibility studies to evaluate new service concepts within the MoMo ecosystem.

2. Product Lifecycle Management (PLM)

Agile Development: Drive rapid prototyping, testing, and iteration of digital services within cross-functional squads.

Optimization & Rationalization: Analyze product performance metrics (e.g., ARPU, active base) to refine user journeys, enhance UI/UX, and decommission underperforming offerings.

End-to-End Execution: Own the Go-to-Market process for assigned features, from drafting business requirements (BRDs) to post-launch monitoring and continuous improvement.

3. Ecosystem Development & Partnership Integration

API Integration: Collaborate with MTN Technology and business teams and external developers to onboard third-party applications into the MoMo platform.

Strategic Partnerships: Forge collaborations with banks, government agencies, and innovation hubs to enable cross-platform transactions and expand financial inclusion.

Merchant Empowerment: Design and deploy digital tools that strengthen SME capabilities and enhance MoMo adoption.

Key Performance Indicators (KPIs)

Innovation Pipeline: Number of ideas successfully transitioned from ideation to pilot phase.

Ecosystem Depth: Growth in active third-party integrations and applications within MoMo.

Lifecycle Efficiency: Reduction in time-to-market for new features and updates.

Financial Inclusion Impact: Increase in active users of non-transfer services (e.g., MoMo School Fees, MoMo Loans).

Qualifications

Education: Bachelor’s degree in computer science, Information Technology, Business, or Software Engineering

Experience: At least 5 years in product management or innovation roles, ideally within fintech, telecoms, or technology startups. Strong proficiency in Agile/Scrum methodologies, experience with API marketplaces, and deep knowledge of mobile financial service (MFS) platforms. A forward-looking “Techco” orientation, focused on building value-added platforms beyond connectivity.

Skills

Risk, Compliance & Audit Readiness. Delivery focus and continuous improvement mindset.

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Expert Application Advice

When tailoring your CV for MTN-Uganda, don't just list your achievements—show how you meet les compétences demandées dans l'annonce with concrete African market examples and local impact metrics to stand out.

Telecom — Operators prioritize candidates who speak business metrics: ARPU, churn rate, NPS. Systematically quantify the commercial or operational impact of your achievements. An existing network in the local telecom ecosystem is a real competitive advantage.

Measurable achievements — At this level, back every skill with a precise example and a quantified result. Prepare 2-3 strategic questions about this organization's current challenges — candidates who anticipate difficulties are consistently rated higher.

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Beware of scams

Taf4All only lists job offers published by third parties — we are not the source of these jobs and do not handle recruitment. Stay vigilant: never pay money to get a job or an interview, and be wary of any suspicious request.

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