Job Description
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Mission/ Core purpose of the Job Responsible for executing MTN MoMo’s product roadmap by driving new service innovations, leading structured ideation, managing the full product lifecycle, and cultivating a sustainable partner ecosystem. This is a high-execution position designed to power the tactical “engine” of the innovation pipeline, ensuring MTN MoMo evolves into a one-stop digital financial hub that accelerates financial inclusion and customer value creation. Responsibilities Main Job Functions: 1. Innovation Ideation & Research Structured Ideation: Lead design thinking workshops and innovation sprints to generate high-potential concepts, with a focus on savings, loans, and payments enablement tools. Market Gap Analysis: Continuously assess the Ugandan fintech landscape to identify underserved segments such as rural agriculture, lifestyle payments, and SME solutions, translating insights into actionable opportunities. Concept Validation: Develop robust business cases and feasibility studies to evaluate new service concepts within the MoMo ecosystem. 2. Product Lifecycle Management (PLM) Agile Development: Drive rapid prototyping, testing, and iteration of digital services within cross-functional squads. Optimization & Rationalization: Analyze product performance metrics (e.g., ARPU, active base) to refine user journeys, enhance UI/UX, and decommission underperforming offerings. End-to-End Execution: Own the Go-to-Market process for assigned features, from drafting business requirements (BRDs) to post-launch monitoring and continuous improvement. 3. Ecosystem Development & Partnership Integration API Integration: Collaborate with MTN Technology and business teams and external developers to onboard third-party applications into the MoMo platform. Strategic Partnerships: Forge collaborations with banks, government agencies, and innovation hubs to enable cross-platform transactions and expand financial inclusion. Merchant Empowerment: Design and deploy digital tools that strengthen SME capabilities and enhance MoMo adoption. Key Performance Indicators (KPIs) Innovation Pipeline: Number of ideas successfully transitioned from ideation to pilot phase. Ecosystem Depth: Growth in active third-party integrations and applications within MoMo. Lifecycle Efficiency: Reduction in time-to-market for new features and updates. Financial Inclusion Impact: Increase in active users of non-transfer services (e.g., MoMo School Fees, MoMo Loans). Qualifications Education: Bachelor’s degree in computer science, Information Technology, Business, or Software Engineering At least 5 years in product management or innovation roles, ideally within fintech, telecoms, or technology startups Experience: Strong proficiency in Agile/Scrum methodologies, experience with API marketplaces, and deep knowledge of mobile financial service (MFS) platforms A forward-looking “Techco” orientation, focused on building value-added platforms beyond connectivity. Skills Risk, Compliance & Audit Readiness Delivery focus and continuous improvement mindset Sharing is Caring! Click on the Icons Below and Share
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