Administrative and Financial Support Assistant
About Talent House Ltd: We stand at the forefront of the recruitment and HR consulting industry, bridging the gap between talent and organizations to foster mutual success. Our firm delivers innovative, efficient, and adaptable solutions designed to guide professionals in defining their career trajectories while empowering businesses to secure, nurture, and retain exceptional talent.
About the role: Our client is currently in search of a Finance and Admin Assistant to enhance their team. This position is tasked with upholding efficient administrative processes, ensuring the precision of financial documentation, and facilitating the provision of exceptional, client-focused professional services. The preferred individual demonstrates exceptional organizational skills, meticulous attention to detail, and the ability to effectively prioritize tasks across diverse business functions, all while upholding the highest standards of confidentiality and professionalism.
Key Responsibilities:
Administrative Operations (Internal & Client Support): This involves overseeing and facilitating both internal organizational processes and client-facing activities to ensure seamless workflow and service delivery. This role is responsible for maintaining efficient administrative systems, coordinating interdepartmental communications, and providing high-level support to both employees and clients. Key responsibilities include managing schedules, handling correspondence, processing documentation, and resolving operational inquiries promptly. The ideal candidate must demonstrate strong organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. Proficiency in office software, exceptional communication abilities, and a proactive approach to problem-solving are essential requirements for success in this position. Oversee the daily administrative functions and operational activities for Talent House. Organize and manage filing systems, both physical and digital, in a structured and efficient manner to ensure easy retrieval and maintenance of records. Duties include organizing and managing meetings, maintaining schedules, and overseeing internal calendars. Prepare a variety of professional documents, including contracts, reports, proposals, and invoices. Assist with the preparation and maintenance of onboarding documentation for both Talent House and client employees. Maintain accurate and organized records for HR and compliance-related documentation.
Accounting & Financial Management: This role oversees financial operations, ensuring accuracy in accounting records, compliance with regulations, and strategic financial planning. Responsibilities include preparing financial statements, managing budgets, conducting audits, and analyzing financial data to support decision-making. The ideal candidate will possess strong analytical skills, proficiency in accounting software, and a solid understanding of GAAP or IFRS standards. A bachelor’s degree in accounting, finance, or a related field is required, along with relevant certifications such as CPA or CMA preferred. Experience in financial reporting, tax compliance, and internal controls is essential for success in this position. Ensure precise maintenance of financial documentation, including income tracking, expense management, and account reconciliations. Draft and transmit invoices to clients in a timely manner. Monitor accounts receivable and pursue overdue payments diligently. Manage financial transactions by processing payments accurately and efficiently while overseeing comprehensive expense tracking to ensure financial integrity and operational transparency. Prepare monthly financial reports and compile fundamental management accounts. Provide support in budget preparation and monitoring cash flow. Collaborate with external accounting and auditing firms as needed to ensure accurate financial reporting and compliance with regulatory standards.
Client Support: Client support serves as a key differentiator in our organization. Deliver comprehensive administrative and accounting assistance to designated clients, ensuring accurate and timely completion of tasks. Facilitate the coordination of client payroll processes, as needed. Assist in implementing and maintaining fundamental financial and administrative systems for clients to ensure operational efficiency and accuracy. Maintain professional and timely communication with clients at all times. Ensure strict confidentiality is upheld for all client accounts under management.
HR & Recruitment Support: This role provides comprehensive assistance to the HR and recruitment teams, ensuring smooth operational efficiency. Key responsibilities include managing candidate communications, coordinating interviews, and maintaining accurate recruitment records. Additionally, the position involves supporting onboarding processes, handling employee inquiries, and contributing to talent acquisition initiatives. Proficiency in HR software, exceptional organizational skills, and strong interpersonal abilities are essential. Experience in recruitment or administrative support within a corporate environment is preferred. Facilitate recruitment coordination by managing interviews, scheduling, and documentation. Draft employment contracts and extend offer letters to selected candidates. Maintain accurate and up-to-date records of candidates and employees. Facilitate the seamless integration of new client organizations through comprehensive onboarding procedures. Manage HR documentation and compile reports to ensure accurate record-keeping and compliance with organizational policies.
Systems & Process Improvement: This role is responsible for identifying inefficiencies within existing systems and workflows, proposing and implementing enhancements to optimize performance. The position requires a keen analytical mindset, proficiency in data analysis tools, and the ability to collaborate with cross-functional teams to drive continuous improvement initiatives. Key responsibilities include conducting process audits, developing improvement strategies, and ensuring seamless integration of new solutions while maintaining alignment with organizational objectives. Evaluate existing administrative and financial workflows to pinpoint areas for enhancement, ensuring greater efficiency and effectiveness across operations. Assist with the deployment of various systems, including human resources, financial, and document management platforms. Ensure uniformity and adherence to established protocols in both internal operations and client-facing procedures.
Key Deliverables: Maintaining precise and current financial documentation is essential. Professional and prompt invoicing and collections are essential responsibilities of this role. Professional and meticulous documentation and filing systems are essential to maintain accurate records and ensure efficient retrieval of information. Provide comprehensive administrative assistance to various operational initiatives and projects, ensuring seamless coordination and execution of tasks across diverse workstreams. Excel in delivering exceptional client service and maintaining high responsiveness to all inquiries and needs.
Desired Experience: Earned Associate’s, Bachelor’s, or advanced degree in Accounting, Finance, Business Administration, or a closely aligned discipline. Minimum 2–4 years’ experience in an admin/accounting role. Experience with professional services firms, dynamic startups, or small to medium-sized enterprises (SMEs) is highly desirable. Proficiency in managing relationships with diverse stakeholders or clients is considered beneficial.
Skills and Competencies: Strong proficiency in Microsoft Excel (essential). Proficiency in accounting software platforms such as Sage, QuickBooks, Xero, or comparable systems is required. Accomplishes document preparation tasks with proficiency using Microsoft Word and PowerPoint. Proficiency in payroll operations and adherence to Zambia’s statutory compliance regulations is required. A keen eye for detail and a commitment to precision are essential. Maintaining exceptional organizational skills and effectively managing time are essential requirements for this role. Demonstrates exceptional skill in handling numerous priorities concurrently for diverse clientele. Effective written and verbal communication skills are essential for this role. High integrity and confidentiality. Proactive and solutions-oriented mindset.
Compensation: The position offers a highly competitive salary, which is determined based on the candidate’s relevant experience.
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