Brand Operation Officer
StyledByLayo
Food Services & Catering
- 4 days ago
Easy apply
Featured
Part Time
Retail, Fashion & FMCG
NGN 70,000 - 150,000
Expérience
We are seeking a highly organized and proactive Operations Officer to manage customer experience, coordinate orders and deliveries of THE FOODSTUFF LAGOS (TFL), and drive consistent brand growth through content.
This is an hybrid role and the ideal candidate will seamlessly balance her responsibilities with social media strategies.
Min Qualification:
Experience Level:
Entry level
Experience Length:
- 1 year
Language Requirement:
English
Working Hours:
Part Time - 8 to 5
Localisation
Lagos, Nigeria
Profil recherché
Job descriptions & requirements
Responsibilities:
Responsabilités
Act as the first point of contact for
internal and external communications on behalf of the brand.
Provide marketing strategies to
consistently improve sales.
Respond to all social media page
enquiries, converting 90%+ to sales.
Confirm orders and maintain daily order
log (accurate and updated in real-time).
Schedule deliveries with delivery partners
and track all orders.
Maintain discretion and confidentiality in
handling brand and professional matters.
Ensure timely reminders and follow-ups on
deadlines, tasks, and projects.
Social Media duties:
Manage and grow the brand’s official social media accounts (Instagram, TikTok,
WhatsApp, X, Facebook, etc.).
Create, plan, and schedule engaging
content using a structured content calendar.
Develop trendy and visually appealing
posts, reels, stories, and behind-the-scenes content.
Cover live events, campaigns, and personal
moments — capturing real-time content for social media.
Monitor engagement, respond to
messages/comments, and maintain an interactive online presence.
Track performance metrics and generate
monthly reports on insights and growth.
Identify influencer, collaboration, and
partnership opportunities to boost brand visibility.
Requirements:
Minimum of 1–2 years’ experience as a Brand and
Media coordinator.
Strong
Compétences requises
organizational and multitasking skills with the ability to prioritize
effectively.
Excellent
written and verbal communication skills.
Strong
iPhone content creation and video editing skills (CapCut, InShot, or similar
apps).
Proficiency
in graphics tools (Canva, Adobe Illustrator, or Photoshop).
Knowledge of
social media analytics tools (Instagram Insights, TikTok Analytics, Meta
Business Suite).
Strong
copywriting ability with excellent command of grammar and brand tone.
High level
of discretion, reliability, and professionalism in handling sensitive matters.
Must be available to attend events, shoots, and personal appointments as needed).
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