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Customer Support Representative

Downtown Grill Nigeria
📍 LagosCDI💰 Remuneration: NGN 100,000🗓️ 4 months ago

Job Description

Lagos
CDI
Remuneration: NGN 100,000

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Customer Support Representative

Downtown Grill Nigeria is recruiting a Customer Support Representative to join its takeaway restaurant team. We are looking for an intelligent, friendly, and customer-oriented person.

Job Context

Full-time position in the hospitality and restaurant sector. Monthly remuneration of 100,000 NGN, with a transport allowance of 15,000 NGN per month. Work locations: Egbeda, Yaba, and Lagos Island (Eko).

Responsibilities

Receiving and processing customer orders (in person, by phone, and online). Responding to customer inquiries and professionally resolving complaints. Coordinating with the kitchen team to ensure quick and accurate order preparation. Processing payments and verifying order accuracy before pickup or delivery. Providing excellent customer service at all times.

Desired Profile

Minimum HND in any discipline. Must have completed the mandatory NYSC program. Reside in Yaba or its environs. Excellent communication and customer service skills. Previous customer service experience is an asset.

Working Hours

Training period (first month): Monday to Saturday from 9:00 AM to 8:00 PM, Sunday from 12:00 PM to 6:00 PM. One day off between Monday and Saturday each week. Sundays operate on a rotation: one Sunday worked, one Sunday off. After training (shift hours): after one month of on-the-job training, retained employees will move to a shift system: morning shift from 7:30 AM to 3:00 PM and afternoon shift from 1:30 PM to 8:00 PM.

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Expert Application Advice

Customer Support Representative Downtown Grill Nigeria Customer Service & Support

  • 1 week ago Easy apply Featured Full Time Hospitality & Hotel NGN 70,000 - 150,000 We're looking for a smart, friendly, and customer-oriented Customer Support Representative to join our takeout restaurant team. Min Qualification:

Expérience

Entry level Experience Length:

  • 1 year Language Requirement: English Working Hours: Full Time - 8 to 5

Localisation

Lagos, Nigeria

Profil recherché

Job descriptions & requirements Responsibilities: Receive and process customer orders (walk-in, phone, and online). Respond to customer inquiries and resolve complaints professionally. Coordinate with the kitchen team to ensure timely and accurate order preparation. Process payments and ensure order accuracy before pickup or dispatch. Deliver excellent customer service at all times. Requirements: A minimum of an HND in any discipline. Must have completed the mandatory NYSC programme. Must reside in Yaba or its environs.

Compétences requises

Excellent communication and customer service skills. Previous customer service experience is an added advantage. Location: Egbeda, Yaba, and Lagos Island (Eko). Remuneration: NGN 100,000 Monthly Benefit: NGN 15,000 monthly transportation allowance Work Schedule: Training Period (First Month): Monday–Saturday: 9:00 a.m. – 8:00 p.m. Sunday: 12:00 noon – 6:00 p.m. One day off between Monday and Saturday each week. Sundays operate on a rotating schedule: one Sunday on, one Sunday off. Post-Training (Shift Schedule): After one month of on-the-job training, successful employees will transition to a shift system of morning shifts: 7:30 a.m. – 3:00 p.m and afternoon shifts: 1:30 p.m. – 8:00 p.m. Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job

Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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