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NTT Ltd., a world leader in technology services, is recruiting for several positions. In a constantly evolving world, we turn every wave of change into an opportunity to evolve your business today and reshape tomorrow's outcomes. As a global provider of technology services, we help our employees, clients, and communities achieve great things with technology for a safer, more connected future.
Associate Client Manager
Contract Type: Full-time, Hybrid
Qualification: Bachelor's degree (BAC+3) or equivalent, Associate's degree (BAC+2, BTS/DUT) or equivalent
Field: Sales and Business Development
Key Responsibilities:
Supports the client management team in managing and developing relationships to drive expansion and renewals across all solutions within assigned accounts in the base segment. Helps minimize churn rate and maximize retention, while learning to identify opportunities. Under supervision, contributes to client satisfaction throughout the buying cycle by assisting in drafting the commercial agreement for each client. Under direct guidance, interacts with clients to address their concerns and develops the ability to recommend possible solutions that can be provided by the organization. Develops the ability to generate demand by helping identify current client needs and engages them through digital marketing channels. Learns to build lasting relationships and develops an understanding of the client's industry, business environment, and strategy to identify current and future opportunities for the company. Effectively articulates how the company can deliver value through its services and solutions, with a focus on NTT product offerings. Under supervision, influences and works closely with vendors to achieve required results. Uses sales tools and the company's methodology to effectively manage territory, accounts, opportunities, pipeline, and forecasting. Develops open and effective communication channels with each client within the assigned account. Contributes to revenue growth by encouraging clients to acquire additional services. Becomes a reliable point of
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Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt, contact us NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn't stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure and connected future. Job Type Full Time , Hybrid Qualification BA/BSc/HND , Vocational
Job Field Sales and Business Development Key Responsibilities: Supports the Client Management team in managing and growing relationships to drive expansion and renewals across all solutions within assigned accounts in the foundational segment. Assists with minimizing churn and maximizing retention as well as learning how to uncover opportunities. Under supervision, assists with driving client satisfaction throughout the entire lifecycle of the clients’ buying process, by assisting with the commercial agreement for each client. Under direct guidance, engages with clients to address concerns and develops ability to provide recommends possible solutions that can be delivered by the organization. Develops the ability to generate demand by assisting with the identification of client current needs and engages clients through digital marketing channels. Learns how to build enduring relationships and develops an understanding of the client industry, business environment and strategy to identify current and future opportunities for the company. Effectively articulates how the company can add value through our services and solutions, with a focus on NTT product offerings. Under supervision, influences and works closely with vendors to achieve required results. Uses company's sales tools and methodology to effectively manage territory, accounts, opportunities, pipelines and forecast. Develops open and effective channels of communication in with each client within the assigned account. Assists with revenue growth by inspiring clients to procure additional services. Becomes the reliable point of contact for clients that is required to establish a strong business relationship. Aims to achieve performance targets and exploit opportunities, whilst displaying notable client service orientation. Works under supervision to implement and/or align governance and compliance policies in own practice area to identify and manage risk exposure liability. Learns how to monitor and control financial governance and compliance to ensure the effective management of financial cost. Knowledge and Attributes:
Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and DATA, and concentrating on company business requirements. developing the skills to understand the client’s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services.
Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. developing the skills required to know the client, building effective and lasting relationships with them and to be seen as a trusted advisor. Sales solution skills. The knowledge of the company’s offerings, client application use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link company offerings, including high-value services to specific client and prospect needs and outcomes. Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities. Academic Qualifications and Certifications: Bachelor's degree or equivalent in business or a sales related field. Relevant vendor certifications would be advantageous Required experience: Entry level experience (1-2 years) working as part of a sales team in a fast-paced environment. Entry level experience in a sales environment and/or customer service /technical support role. Contact centre experience in an IT environment preferably in telco/connectivity Entry level experience in the IT or professional services industry with a focus on business development and/or sales. Relevant experience gained in an inside sales / tele sales environment is advantageous. Some experience working with Salesforce.com contact platform. Some experience in marketing or advertising would be advantageous. go to method of application » Client Manager- Telco/Connectivity Job Type Full Time Qualification BA/BSc/HND , Vocational Experience 3 years Location Nairobi Job Field Sales and Business Development Key Responsibilities: Builds relationships to drive expansion and renewals across all solutions, influences stakeholders Works with and through company's network of offices and infrastructure to deliver an excellent client experience in each relevant market. Realizes revenue and margin targets and maximizes sales opportunities through connecting client needs with company offerings and solutions. Uses engagement skills to establish account strategies with key stakeholders (focus of power, focus of receptivity, focus of dissatisfaction). Minimizes churn and maximizes retention in onboarded clients Use company's sales tools (for example, Salesforce.com) and methodology to effectively manage the accounts, opportunities, pipelines and forecast. Be fully aware of and understand the International Trade Policy. Meets or exceeds quota targets through comprehensive forecast accuracy, pipeline management. Grows the profitability, revenues and client satisfaction levels for company’s regional clients’ portfolio. Drives client satisfaction throughout the entire lifecycle of the clients’ buying process, by taking ownership for the commercial agreement for each client. Generates demand by assisting clients to identify current needs (turning clients’ implied needs into explicit needs), and then effectively articulating how company can add value through services and solutions. Approaches the management of the account in a systematic way by identifying the strategy which will be used to develop and grow the account profitably. Performs vulnerability analysis of company's position in comparison to that of competitors and vendors to ensure the client’s requirement is at the heart of the proposed solution. Positively influences and enables financial control, governance and compliance in a region throughout area of specialization to prevent and reduce financial costs. Acts as first point of contact for client issues. Knowledge and Attributes: Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and DATA, and concentrating on company business requirements. developing the skills to understand the client’s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services. Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. developing the skills required to know the client, building effective and lasting relationships with them and to be seen as a trusted advisor. Sales solution skills. The knowledge of the company’s offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link company offerings, including high-value services to specific client and prospect needs and outcomes. Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities. Academic Qualifications and Certifications: Bachelor's degree or equivalent in business or a sales related field. Relevant vendor certifications would be advantageous Required experience:
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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