Job Description
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Automatically translated from French. View the original offer
Responsibilities
Partner ICT Libreville Posted on 19 June 2025 UNDP IN BURKINA FASO Administrations, International Organizations Libreville Job Description: Under the direct supervision of the Operations Manager, the ICT Associate is responsible for providing effective and quality technical support to the technology systems and services of the UNDP country office in Gabon. He/she plays a key role in the implementation of ICT strategies, the deployment of new technologies, and daily assistance to users. The ICT Associate thus contributes to the successful execution of UNDP programmes and operations, in a client-oriented approach. The incumbent works closely with: The Front Office, Programme and Operations Teams, Management and Business Development Teams, Regional and Field Offices, United Nations system partner agencies. He/she also interacts with regional ICT specialists, ICT managers in the regional offices, as well as colleagues at headquarters, to solve complex IT-related problems. In the context of UNDPâs portfolio approach, staff are encouraged to work cross-functionally in multidisciplinary teams to improve horizontal collaboration and respond to strategic priorities in an integrated and agile manner. III. Key Functions and Responsibilities 1. Implementing ICT strategies and supporting the introduction of new technologies Participate in the implementation of ICT strategies aligned with the overall objectives of the country office. Support the introduction of innovative solutions and emerging technologies to enhance program effectiveness. Contribute to the development of ICT action plans and identify opportunities for continuous improvement. 2. Provision of ICT support services Provide daily technical support to country, project and field office users. Provide effective support on all technological tools, including hardware and software infrastructures. Support the officeâs digitalization and information management program. 3. Manage the preventive and corrective maintenance of equipment (hardware and software). Ensure regular system updates and secure data management. Ensure the proper functioning of internal networks and Internet connectivity. 4. Support for application services and IT security Provide support on business applications, including Microsoft 365 suite (SharePoint Online, Teams, Outlook, etc.). Manage services related to Microsoft Azure, Intune, Active Directory (AD), and IDAM. Contribute to the implementation of cybersecurity measures and the protection of information systems. 5. Support for ICT logistics services Ensure the availability of print, document management and digital communication services. Provide technical support for desktop extensions, including secure integration and uninstallation. Collaborate in the centralization, sharing and safeguarding of institutional data. CDD Full time Without telecommuting
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