Media & Production Manager

Orange Cameroon is hiring a Media & Production Manager.

Main duties

Define the company’s media strategy and manage its operational implementation: Participate in the development of the communication plan & propose the resources strategy to project leaders. Manage the definition of the annual media plan. Supervise advertising agencies, with which he delegates part of the process of implementing support, maintenance and deployment of Campaigns. Ensure the management of Press Relations. Ensure the interface and conduct of the relationship with advertising agencies (media purchase request, programming, campaign report...). Lead the design of the media plan for each business cycle campaign. Coordinate the deployment of campaigns on the various selected media. Track the performance of campaign publications, in terms of audience and resurrect results. Propose corrective actions that will limit financial losses or, on the contrary, optimize benefits. Organize the work between the different collaborators of the department. Ensure a close relationship with the heads of Marketing and Communication departments and the Sales Department. Develop a customer-oriented media approach and ensure its implementation in the development processes of marketing offers and services: Understand the expectations and needs of customers in the media, and measure their satisfaction. Support the analysis and monitoring of customer satisfaction at media level specifically through surveys and barometers; Ensure communication of results to employees and recommend corrective actions. Ensure and guarantee a consistent and optimal media experience in the definition of the customer journey: In advance, recommend a multi-channel customer journey mapping. Downstream, identify difficulties and propose solutions to optimize the customer journey of products and services. In connection with business owners (SI Project Manager, Customer Service Manager, Digital Communication Manager, etc.), frame the user experience as well as the various associated paths. Develop user experiments, ensure their analysis and evaluate the associated digital solutions (Customer Testing Center). Monitor market developments in order to continuously evolve customer devices. Manage the implementation of the entire production chain of advertising media (posters, goodies, visibility equipment ...); the operational interface with Purchasing, the communication agency and customer departments: Develop the strategy of means of intervention on the market in order to effectively address the communication needs of applicants. Manage the operationalization of the production and printing chain of advertising media. Consolidate all orders, print, arbitrate and orient them. Identify with Purchasing the network of printers and suppliers of communication media and Trade Marketing. Arbit with Purchases the choice of printers per campaign. Manager and follow each production workshop to ensure deliveries and compliance with campaign launch dates. Check the quality of each printed medium to ensure compliance with the guidelines of the graphic charter and the price quality ratio. Monitor the annual production budget. Driving the Media Activation Experience: Driving permanent brand activation in media. Manage the organization and monitoring of team interventions in the media. Coordinate the reporting of information relating to media monitoring. Check the editing of messages for different target audiences. Manage the organization of press conferences. Managing Press Relations. Manage media coverage of events organized by the company across the national territory. Manage the operationalization of radio and TV media productions as part of sponsorship and advertising promotion of the Brand. Manage the reporting of media restitutions. Explore new Brand Media Experience Action formulas. Channel spontaneous partnership requests expressed in terms of advertising insertion and ensure adequate responses to the promoters of magazines and related journals. Co-managing the Media and Production budgets to ensure optimal exploitation: Co-organizing budget monitoring and periodic reporting. Briefer the agencies of piges; Use freelance reports to obtain compensation from partners who did not properly execute media plans; Ensure the continuous development of the skills of its team and the adequacy of resources in order to meet the objectives of the entity: To supervise employees and ensure their upskilling. Accompany and develop employees individually and collectively. Set up and implement a work program to progressively empower employees on their respective activities. Supervise, animate and plan the work of a team by ensuring the development of team skills. Evaluate the performance of its employees and propose individual and collective plans for skills development. Drive and motivate your team and encourage synergies between the different players. Share and exchange with his team information relating to his entity and/or his management and/or the company. Communicate about your team’s achievements. Contribute to the efficiency and optimization of the Service’s processes. Ensure compliance with the application of processes related to its activity and participate in their development and improvement. Ensure compliance with the effective implementation of procedures in place. Set up, monitor and communicate performance, sizing and quality indicators related to its perimeter.

Candidate profile

Standard training: Min. Bac + 3 in communication. Minimum experience: 5 years in a corporate communications department, agency or marketing function closely related to communication and media, good experience in knowledge of the media environment & press relations; knowledge of production work. 2 years of experience in team management.

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