Business Manager at FoliXx Hospitality

Business Manager at FoliXx Hospitality April, 2026 | MyJobMag

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Business Manager at FoliXx Hospitality

View Jobs in Hotels & Restaurants /

View Jobs at FoliXx Hospitality

Posted: Apr 3, 2026

Deadline: Not specified

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FoliXx Hospitality is an organization whose grand purpose is to achieve global relevance among leaders in the hospitality guild, by unparalleled culture and service. We are a resolute people, committed to continuous excellent service delivery, our value systems are built upon: integrity, excellence, attitude, competence, and continuous improvement.

Read more about this company  

Business Manager

Job Type Full Time

Qualification BA/BSc/HND

Experience 4 - 7 years

Location Lagos

City Lekki

Job Field Sales & Business Development  

About the Role

We are seeking a results-driven and commercially minded Business Manager to lead operations at our club, with a strong focus on revenue growth, premium customer experience, and operational excellence.

Key Responsibilities

Sales & Revenue Growth:

Drive daily, weekly, and monthly revenue targets across all revenue streams (tables, drinks, events, VIP experiences)

Develop and execute sales strategies to increase bookings, table reservations, and high-value clientele

Build and maintain strong relationships with VIP guests and high spenders

Identify upselling and cross-selling opportunities across all touchpoints

Customer Experience & Retention:

Ensure a world-class, seamless guest experience from entry to exit

Actively monitor guest satisfaction and resolve issues in real time

Implement strategies to improve customer retention and repeat visits

Oversee concierge, hosts, and service teams to ensure service excellence

Operations Management:

Oversee daily club operations including floor management, reservations, and service flow

Ensure all operational standards, SOPs, and brand expectations are consistently met

Coordinate with security, bar, kitchen, and floor teams for smooth execution

Maintain a high standard of ambiance, cleanliness, and service delivery

Team Leadership & Performance Management:

Lead, coach, and manage frontline staff including hosts, waitstaff, and supervisors

Set clear performance expectations and drive accountability across teams

Monitor staff productivity, appearance, and service quality

Work closely with HR on recruitment, training, and performance management

Reporting & Business Insights:

Track and report on sales performance, customer trends, and operational metrics

Provide actionable insights to improve revenue and efficiency

Monitor expenses and ensure cost control without compromising experience

Key Requirements

Experience:

4–7 years experience in hospitality, nightlife, lounge, or high-end restaurant management

Strong proven track record in sales growth and customer experience management

Experience managing high-pressure, fast-paced environments

Skills & Competencies:

Strong sales and negotiation skills

Exceptional customer service and relationship management

Leadership and team management capabilities

Ability to think commercially and make data-driven decisions

Personality Fit:

Charismatic, confident, and people-oriented

Highly proactive with a “take ownership” mindset

Passionate about nightlife, entertainment, and premium experiences.

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Method of Application

Interested and qualified candidates should send their CV to:   using the job title as the subject of the email.

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