SE
Technical Sales Specialist (Poultry & Livestock)
CDIabout 1 month ago
Job Description
Accra
CDI
Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
Technical Support Specialist chez The Philip Pa... a Accra. Consultez les details de l'offre sur le site source pour les missions,
et modalites de candidature.
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What this role involves
You’ll be the frontline resolver for technical issues, handling inbound queries via phone, email, or chat in a fast-paced Accra office. Daily tasks include diagnosing hardware/software problems for customers, documenting tickets in a CRM system, and escalating complex cases to senior engineers. The role demands clear communication with non-technical users while maintaining strict service level agreements.
Key skills to highlight
Proven experience with Windows/macOS troubleshooting, Active Directory user management, and remote desktop tools. Strong candidates show a customer-first mindset, ability to explain tech steps in plain language, and familiarity with ticketing systems like Zendesk or ServiceNow. Certifications like CompTIA A+ or ITIL Foundation are strong pluses.
Taf4All CV tip
Add a “Technical Support Metrics” section: list numbers like “Resolved 35+ tickets daily with 95% first-contact closure” or “Reduced average resolution time by 20% through script creation.” Use Ghanaian telco examples (e.g., MTN, Vodafone) if applicable.
Before you apply
Verify the employer’s official domain (not “thephilippa.xyz”). Never pay for “training fees” or “work permits” upfront. Legitimate Accra-based roles will interview via video call or in-person at a real office—insist on a formal offer letter before sharing ID documents.
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Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
- •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
- •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
- •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
- •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
- •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
- •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.