Global People Operations Specialist | Job in Rwanda

Global People Operations Specialist GLOBAL PEOPLE OPERATIONS SPECIALIST ABOUT SPARK MICROGRANTS Spark MicroGrants believes in a world where everyone lives with dignity and determines their own positive future. Spark has worked in 1000+ villages in 6 countries and has pioneered a community-driven development model in sub-Saharan Africa. Spark works with NGO and Government partners to scale the model's adoption and impact on rural communities - on their own terms. Our model combines facilitated community meetings with a small, discretionary grant to catalyze local action and institution building. Read more about our Approach, Impact and Values on our website. WHO YOU ARE This role provides a unique opportunity to reshape the internal process and tools of Spark Microgrants to ensure our team has the structure in place to enable their work. The incumbent brings a high degree of proactivity, organization, and process mindset to the role in addition to experience in one or more of Operations, HR, Finance or Procurement in a fast-paced environment. This is a hands-on role, and does not manage people, however this individual will coordinate with our teams across countries, and lead the implementation of processes and projects that will enable our mission to support communities as they implement their own social impact projects. RESPONSIBILITIES Global People Operations Coordination Support HR officers with global tools, analysis, and guidelines for consistency decision making in line with Spark policies. Maintain processes, tools and tracking for effective people operations, including calendars, guidelines, shared tool maintenance and oversight, and tracking of OKRs and key deliverables. Coordinate global onboarding and offboarding, in coordination with local HR officers Systems and Tools Research, recommend, and implement appropriate employee facing tools, in conjunction with the technical experts who support our tools. Collaborate with the Spark IT officer and other colleagues to ensure effective operation of Spark systems used by employees for internal purposes. Act as a systems administrator role for key employee facing org-wide systems, including: BambooHR, Google apps (non technical), Slack and other global cross-functional systems. Ensure that operational systems are maintained with up to date employee information, including additions, departures and supervisor changes, as appropriate. Policies and Procedures Working with other department leaders and colleagues, update and monitor global policies and procedures, and support clear guidelines for global versus local decision making on all non-programmatic operational matters. Ensure that handbooks and policies are both complete and effective, including developing easy to understand and use summaries, and ensuring updates and monitoring requirements are completed and well communicated. Internal Communications Primary point of

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