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PERMANENT CONTRACT3 months ago

SALES ADMINISTRATIVE OFFICER

JobPilot
Accra (Ghana)

Job Description

SALES ADMINISTRATIVE OFFICER

  • Vacancies In Ghana

Job Details

Job Details

SALES ADMINISTRATIVE OFFICER

Nutrifoods Ghana Limited

Ghana

Full Time

Expired

 Duties/Responsibilities

  • Order Management: Process sales orders, verify pricing and availability, coordinate order confirmations, and follow up on delivery schedules.
  • Customer Support: Respond to customer inquiries via phone, email, and chat; resolve routine issues, escalate complex cases to sales or technical teams.
  • Sales Administration: Prepare quotes, invoices, contracts, and sales reports, maintain accurate records in CRM and shared drives.
  • SAP Maintenance: Enter and update customer data, track leads and opportunities, log interactions, and generate SAP‑based reports for the sales team.
  • Coordination: Liaise with logistics, finance, and product teams to ensure timely and accurate billing.
  • Performance Tracking: Monitor order status, returns, and customer satisfaction metrics; support sales forecasting and pipeline hygiene.
  • Process Improvement: Identify recurring issues and propose improvements to workflows, templates, and customer communications.
  • Compliance: Ensure documentation and processes comply with company policies and regulatory requirements.

Skills/Experience

  • Education: Bachelor’s degree or equivalent in Business Administration, Sales, Marketing or related field; relevant vocational qualification acceptable.
  • Experience: 2+ years in sales support, customer service, or administrative roles; experience with B2B sales is an advantage.
  • Technical Skills: Familiar with SAP systems, MS Office (Excel, Word, Outlook).

 Core Competencies

  • Communication: Clear, professional verbal and written communication.
  • Customer Focus: Empathetic, solution‑oriented approach to customer needs.
  • Organization: Strong attention to detail and ability to manage multiple tasks and deadlines.
  • Problem Solving: Able to diagnose issues quickly and coordinate effective resolutions.
  • Teamwork: Collaborative mindset; comfortable working across departments.
  • Numeracy: Comfortable handling pricing, discounts, and basic sales calculations.
  • Adaptability: Able to work in a fast‑paced, changing environment.

 Our Values

  • Passion to Win
  • Agility
  • Courage and Resilience
  • Collaboration

Salary

Competitive

Monthly based

Location

Tema, Greater Accra Region, Ghana

Job Overview

Job Posted:

1 month ago

Job Type

Full Time

Job Role

Education

Bachelor Degree

Experience

2- 3 Years

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Location

Tema, Greater Accra Region, Ghana

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Job: Job Title

Job Details

  • Country : Ghana
  • City : Greater Accra Region, Ghana
  • Contract Type : Permanent Contract

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