Regional Service Engineer

Kenya / Nakuru / Electrical engineering Jaza Energy Energy + 2 more Regional Service Engineer Only on Fuzu Nakuru

• Kenya Posted: Jun 5, 2026 Apply by: Jun 15, 2026
• 6 days left to apply Job details

Company Overview: Jaza is a solar energy start-up, working to power Sub-Saharan Africa, where there are over 600,000,000 people living without electricity. Jaza believes that a mix of people, technology and capital can connect Jaza’s market to the future of how people live and work around the world. The company builds solar-powered shops, called hubs, which are used to charge batteries customers use to power their homes. A single hub serves hundreds of households. The company employs women from each Jaza community to run the service, empowering the Jaza team to become leaders, entrepreneurs and drivers of economic growth within their communities.

Formation / Diplômes

For more information on what we are building, check out www.jazaenergy.com Responsibilities Position Overview: The Regional Service Engineer owns technical operations performance within the assigned region and is responsible for ensuring high hub uptime, strong pack health, rapid fault resolution, and adherence to operational standards. The RSE acts as the first level of technical leadership within the region, coordinating Field Service Engineers (FSEs), supporting preventive maintenance activities, and ensuring operational issues are proactively identified and resolved before they impact customers. Success in this role is measured through uptime performance, pack availability, preventive maintenance execution, and operational reliability across the assigned hubs. Accountabilities Own and maintain regional hub uptime targets through proactive monitoring and intervention Ensure high pack health and charging availability across all hubs in the region Drive rapid fault resolution and minimize downtime

Ensure compliance with SOPs, HSE requirements, and quality standards Support hub upgrades, commissioning activities, and operational scaling initiatives. The Regional Service Engineer responsibilities include, but are not limited to, the following:Hub Monitoring & Uptime Management (30%) Monitor hub energy performance and charging availability across assigned locations Identify and escalate hubs approaching overcapacity thresholds (>80%) Proactively prevent downtime through monitoring, troubleshooting, and intervention planning Monitor swap trends, PV performance, and charging throughput across all hubs Ensure hub connectivity and controller communication are functioning properly Track and improve pack availability across assigned regions Troubleshooting & Preventive Maintenance (30%)Diagnose and resolve technical faults affecting: Smart chargers HC3 systems Battery packs PV systems Conduct scheduled preventive maintenance activities on all energy systems Perform on-site troubleshooting and repairs requiring physical intervention Support root cause analysis for recurring techni

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