Sales and Operations Supervisor

## 🧠 Profil recherché
Sales and Operations Supervisor Jobberman Third Party Sales 1 month ago Easy apply Accra & Tema Region Full Time Hospitality & Hotel Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary A reputable company is looking for a sales and operations supervisor to conduct site inspections and assessments for potential cleaning and facility management projects. Min Qualification: Degree Experience Level: Mid level Experience Length: 3 years Job descriptions & requirements Key Responsibilities Sales & Business Development Identify and pursue new business opportunities within commercial, residential, and industrial sectors. Prepare and present proposals, quotations, and service contracts to prospective clients. Conduct site inspections and assessments for potential cleaning and facility management projects. Develop strategies to meet and exceed monthly and annual sales targets. Maintain and expand relationships with existing clients to encourage contract renewals and upselling. Operations Supervision Oversee day-to-day cleaning and facility management operations across assigned sites. Coordinate staff scheduling, deployment, and task allocation to ensure effective service delivery. Monitor service performance to ensure compliance with company standards and client expectations. Conduct regular site inspections and quality control checks. Staff Management Supervise cleaning teams, site supervisors, and support staff. Assist in recruitment, training, and performance management of operational staff. Ensure staff adhere to safety procedures, operational guidelines, and company policies. Address staff performance issues and provide coaching where necessary. Client Relationship Management Serve as the primary contact for clients regarding operational and service-related issues. Conduct regular client meetings to ensure satisfaction and gather feedback. Resolve complaints or service issues promptly and professionally. Operational Planning & Reporting Prepare weekly and monthly operational and sales reports. Monitor operational costs, materials usage, and equipment management. Ensure proper inventory control for cleaning supplies and equipment. Compliance & Safety Ensure adherence to workplace safety regulations and environmental standards. Promote safe use of cleaning chemicals and equipment. Ensure staff follow health and safety policies at all sites. Key Performance Indicators (KPIs) Sales revenue growth Client retention rate Service quality ratings Operational efficiency and cost control Staff productivity and compliance Qualifications & Requirements Bachelor’s degree or Diploma in Business Administration, Marketing, Facility Management, or related field. 3–5 years of experience in sales, operations, or facility management, preferably within cleaning services. Strong leadership and team management skills. Excellent negotiation, communication, and client management skills. Ability to multitask and manage multiple service locations. Proficiency in Microsoft Office and reporting tools. Key Skills Sales and business development Operations coordination Client relationship management Leadership and supervision Problem-solving and decision-making Time management and organization Working Conditions Combination of office work and frequent site visits. May require occasional evening or weekend supervision depending on client needs. Salary : Attractive Location : Accra Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job