STAGE3 months ago

Management Services Consultant - Travel and Facilities Management (CST - 1)

Intalma AB Org. nr 559004-4680
Côte d'Ivoire

Job Description

Management Services Consultant - Travel and Facilities Management (CST - 1) | WFP - World Food Programme

Management Services Consultant - Travel and Facilities Management (CST - 1)

WFP - World Food Programme Port-au-Prince National CST - 1 level Speaks Chinese, Arabic, English, French, Portuguese, Russian, Spanish

Application deadline: March 23, 2026

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Summary by Impactpool

The World Food Programme (WFP) is seeking a Management Services Consultant to enhance operational efficiency within its Haiti Country Office. The consultant will assess and reform Travel and Facilities management processes, ensuring effective resource deployment and support for staff travel, including evacuations. This role is crucial for optimizing the Management Services Unit's functionality and supporting WFP's humanitarian mission. The consultant will also provide training and guidance to staff and contribute to emergency preparedness efforts.

Candidate Requirements:

Advanced University degree in relevant field or First University degree with additional experience

Understanding of WFP Management Services regulations and procedures

Experience in data collation and report preparation

Experience in coordinating teams and providing training

Fluency in English and intermediate knowledge of a second UN language, preferably French

DEADLINE FOR APPLICATIONS

23 March 2026-23:59-GMT-05:00 Eastern Time (Port-au-Prince) WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, , religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website:  and follow us on social media to keep up with our latest news: YouTube , LinkedIn , Instagram , Facebook , Twitter , TikTok .

WHY JOIN WFP?

WFP is a 2020 Nobel Peace Prize Laureate.

WFP offers a highly inclusive, diverse, and multicultural working environment.

WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

JOB PURPOSE:

The Haiti Country Office (CO) is facing significant operational challenges, particularly within the Management Services Unit (MSU), as it navigates an increasingly complex administrative environment. A recent internal review has underscored the need for a strengthened operational and administrative framework to better support the country office’s activities, ensuring that resources are managed and deployed with maximum efficiency. Given the urgency of improving administrative and operational systems, the MSU proposes the recruitment of a consultant with specialized expertise to address these pressing issues in a single-source modality. The incumbent will focus on assessing the current processes Travel and Facilities and Guesthouse management within the MSU, identifying gaps, and implementing necessary reforms to optimize the unit’s functionality and to implement the corporate efficiency measures. This role is critical to ensure that the administrative backbone of the CO supports the broader humanitarian mission, enabling smooth and effective operations. In addition, the incumbent will also provide on-the-ground support, particularly in light of challenges with both domestic and international travel, including support during evacuation and relocation.

RESPONSIBILITIES:

Under the direct supervision of the head of Management Services the incumbent will:

  1. Coordinate administrative and technical support within the Management Services portfolio to ensure efficient and high-quality service delivery, especially in the following pillars: -Travel management, Guesthouses management, and UN Engagement/OMT (Management Services focus area).
  2. Prepare performance reports/dashboard including trend and analysis supported by corrective actions for gaps noted and further provide input to the MSU newsletters for assigned MSU pillars i.e. Travel and Guesthouses management.
  3. Provide support for domestic and international travel for the staff, including support to security-related relocations and evacuations.
  4. Contribute to guesthouse’ management, which is crucial considering the security situation with the increase in guesthouses in all field locations in Haiti.
  5. Contribute to the enhancement of field offices in the focus areas of Travel management, Guesthouses management, as field offices will be an integral part of the overall relocation plan including Cap Haitien which is also a transit location for all staff traveling outside the Country.
  6. Monitor resource needs within the designated area of responsibility and assist in identifying new requirements to enhance operational efficiency and cost-effectiveness of services.
  7. Collate and analyze data and prepare and/or consolidate reports to contribute to decision-making and efficient management of resources.
  8. Monitor and process actions related to procurement, finance, human resources, and other relevant areas, ensuring data is accurately and timely recorded and processed in corporate systems.
  9. Review and recommend improvements to procedures to contribute to continuous enhancement of services provided.
  10. Provide timely and accurate resolutions to complex queries to ensure efficient delivery of services.
  11. Utilize digital tools and technology applications to improve working practices and customer service and effectively adopt new technologies that are introduced at the workplace.
  12. Liaise with other functions and third-party contractors to enable efficient delivery service.
  13. Provide training and guidance to staff to improve understanding of Management Services regulations, policies, procedures, processes, standards, and systems.
  14. Contributing to emergency preparedness and response by allocating resources, offering analytics, and providing services.
  15. Others as required.

**QUALIFICATIONS &

EXPERIENCE

REQUIRED:**

Education: Advanced University degree in Business/Public Administration, Engineering, or other relevant field relating to office management and administration, or First University degree with additional years of related work experience and/or training/courses. Experience: Has demonstrating a sound understanding of WFP Management Services regulations, policies, procedures, processes, standards, and systems.

Has experience in collating data and preparing reports pertaining to Management Services portfolio such as management of assets, facilities, fleet, travel, or similar areas.

Has experience in coordinating the work of others and providing guidance and training.

Has experience working with teams across different functional areas.

Language: International Professional: Fluency (Level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and /or Portuguese. Knowledge of French would be an asset.

WFP LEADERSHIP FRAMEWORK

  WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission. Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

  WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please

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