Project Support Manager

Project Support Manager | Medair

Project Support Manager

Medair Antananarivo International Mid level Speaks English, French

Application deadline: April 06, 2026

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Summary by Impactpool

The Project Support Manager (PSM) plays a crucial role in the effective management of Medair's program in Madagascar, overseeing Finance, HR, Logistics, and Administrative teams. This position ensures compliance with Medair and donor guidelines while fostering cooperative relationships with local partners. The PSM is responsible for managing finance systems, logistics procedures, and HR activities, including recruitment and team development. The role requires a strategic thinker who can work under pressure and is committed to team-building and support.

Candidate Requirements:

University degree in Management, Finance, Business Administration or Development Studies

Strong working knowledge of English and French

Experience in a managerial or supervisory role in developing countries or emergency response settings

3 years post-qualification professional experience in finance, logistics, human resources

Computer literate with knowledge of Microsoft 365

Strategic thinker and problem solver

Experience with international NGOs or cross-cultural environments

Ability to work under pressure and manage stress

Commitment to team-building and coaching

Starting Date / Initial Contract Details

April/2026, Full-time, 6 months

Role Summary

The Project Support Manager (PSM) is key to the efficient and effective running of the programme. This role manages Finance, HR, Logistics, Liaison and Administrative team members, activities and processes; coaching teams in Medair systems and ensures that support systems are properly set up for working with local partners.

Project Overview

Medair’s program in Madagascar provides support to people affected by conflict, disease and disaster by providing basic services including health, nutrition, shelter and WASH.

Workplace & Conditions

Tamatave, East of Madagascar. The role will mainly be office-based in Tamatave, but with possible trips to field sites where living and working conditions will likely be more basic.

Responsibilities:

• Management of finance systems, ensuring appropriate transaction processing, financial liquidity, budget adherence, transparent processes, and compliance with Medair and donor guidelines.

• Providing technical management to ensure that logistics procedures for procurement, supply chain, fleet and asset management are in place and being maintained in compliance with Medair standards.

• Management of HR activities, in accordance with Medair policies and Madagascar labor laws. Line manage and develop support staff, overseeing recruitment, performance, and training to foster a cohesive, competent team.

• Coordinate with suppliers and government entities, representing Medair and building cooperative relationships.

Qualifications, Experience & Technical Competencies:

• University degree in Management, Finance, Business Administration or Development Studies

• Strong working knowledge of English and French (spoken and written)

• Experience in a managerial or supervisory role, in developing countries or emergency response settings

• 3 years post-qualification professional experience in a relevant field on finance, logistics, human resources, analytical, and report writing skills

• Computer literate with very good working knowledge of Microsoft 365 (Teams, Sharepoint, Excel, Word and Outlook)

Behavioural Skills

• Strategic thinker, Creative, open-minded and flexible

• Experience in working with international NGOs or in cross-cultural environments is highly valued

• Capacity to work under pressure and manage personal stress levels

• Committed to team-building and able to develop, coach and support other team members.

• Problem solving ability and excellent communication skills.

• Adaptability to living in remote post-emergency location

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Team Spiritual Life

Reflect the values of Medair with team members, local staff, people we serve, and external

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