Data Information Management Associate Job Description Responsibilities Qualifications Required Skills Job info

Data Information Management Associate | IOM - International Organization for Migration

Data Information Management Associate

IOM - International Organization for Migration Kinshasa National GS-5, General Service - No need for Higher Education - Locally recruited position level Speaks English, French, Spanish

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Summary by Impactpool

The Data Information Management Associate at IOM is responsible for managing travel documentation and ensuring compliance with Standard Operating Procedures. This role involves recording demographic information, processing exit permits, and preparing travel-ready documentation. The associate will also assist in data reporting and maintain the integrity of movement operations projects. The position requires strong communication skills and the ability to work under pressure while ensuring confidentiality and adherence to IOM standards.

Candidate Requirements:

High school diploma with 5 years of experience or Bachelor's degree with 3 years of experience

Experience in movement operations or resettlement programs

Familiarity with MiMOSA and iGATOR processing systems

Fluency in English and French

Strong interpersonal and communication skills

Attention to detail and organizational skills

Self-motivated and able to work under pressure

Job Description

Introduction Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at  IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy,  internal and internal-equivalent candidates  are considered as first-tier candidates. Organizational Context and Scope Under the general supervision of the Migrant Protection Coordinator,  the direct supervision of Movement and Operations Coordinator, the Movement Operations Associate, is responsible for the following duties and responsibilities. 

Responsibilities

 Record demographic and biographic information in MiMOSA upon receipt of the request for travel while confirming receipt to third parties, such as an embassy or Resettlement Support Center (RSC). Notify the supervisor of the receipt of new requests for travel assistance. Secure and account for travel documents in accordance with the local Standard Operating Procedures (SOPs). Ensure secure storage of documentation and data in accordance with IOM principles and guidelines while guaranteeing limited access to physical files. Process exit permits in close coordination with supervisors and other IOM colleagues and relevant authorities.   Ensure the issuance and timely dispatch of travel documents with Operations colleagues, from booking notifications to logistical assistance with exit processes closely coordinated. Prepare all travel-ready documentation for transfer to Field Support colleagues in collaboration and coordination with supervisors, while ensuring the travel bag has all necessary documentation to depart the country.    Prepare reports as requested on the receipt of documentation to time of service delivery; inform supervisors on possible issues that need attention and suggest corrective actions. Report any problems encountered, like denials of exit permits, reasons for such denials and possible solutions. Assist in preparing regular data mining reports in order to ensure that MiMOSA is up-to-date, accurate and maintains the integrity of relevant Movement Operations projects. Provide regular feedback on work being accomplished to the supervisor and keep the supervisor immediately informed of any issues that arise. Undertake duty travel as required and delegated to participate in meetings, trainings and other programme activities. Demonstrate an in-depth understanding of applicable SOPs, related systems and databases, and IOM Standards of Conduct. Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with SOPs, Standards of Conduct and relevant data protection rules. Uphold RMM Protection Mainstreaming Minimum Standards while carrying out all duties and responsibilities and demonstrate the ability to remain professional, impartial and unbiased during all interactions with migrants and colleagues per the IOM Standards of Conduct and instruction on the prevention of e (PSEA). Alert the supervisor or management of any non-compliance to SOPs, RMM Protection Mainstreaming Minimum Standards or IOM Standards of Conduct by IOM personnel or partners. Perform other related duties as assigned.  

Qualifications

Required Qualifications and Experience Education High school diploma with 5 years of work experience; or  Bachelor’s degree in Social Science, International Relations, Regional Studies or a related field from an accredited academic institution with 3 years of relevant work experience.  Accredited Universities are those listed in the  UNESCO World Higher Education Database. Experience Prior Movement Operations, transportation-related and/or management experience is strongly preferred. Work experience in programs including movement operations component, particularly in resettlement programs. Experience with communicating with beneficiaries Experience with processing systems such as MiMOSA and iGATOR. Demonstrated knowledge with handling sensitive information and personal data.   Skills Thorough knowledge of English language. Knowledge of other language(s) Computer/software literate with good knowledge in Microsoft Office. Strong interpersonal and communication skills. Attention to detail and ability to organize. Self-motivated, objective driven and able to use own initiative and work under pressure with minimum supervision.   Languages All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position,  fluency in French and English are required (oral and written).  Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. Required Competencies IOM’s competency framework can be found at this  link . Competencies will be assessed during the selection process. Values  - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies  – behavioural indicators Level 1 Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. Notes Please refer to this  link  for guidance on IOM Job Category. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months. Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including e, , abuse of authority and discrimination based on gender, nationality, age, race, , religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the  IOM e-Recruitment  system (for internal candidates link  here ). The online tool also allows candidates to track the status of their application. No late applications will be accepted. Only shortlisted candidates will be

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