Customer Service Officer at World Vision Tanzania
Customer Service Officer at World Vision Tanzania à Dar es Salaam, Tanzania — Concevoir, développer et maintenir des sol
Cluster Wash Specialist at World Vision Tanzania - Zoom Tanzania
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Cluster Wash Specialist at World Vision Tanzania
Cluster Wash Specialist at World Vision Tanzania
by World Vision Tanzania in
Specialist
372 (views)
Arusha
Full Time
Job Role Insights
Date posted
2026-05-12
Closing date
2026-05-21
Hiring location
Arusha
Career level
Middle
Qualification
Bachelor Degree
Experience
2 Years
Quantity
1 person
Gender
both
Job ID
131855
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Job Description
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities
MAJOR RESPONSIBILITIES
Support WASH projects/programs Team Leaders/Managers in
ensuring compliance of all WASH standards and donor regulations (15%)
Development of WASH technical programme design and planning
Design and plan national WASH strategy
Prepare detailed implementation plans in area of technical responsibility
Develop annual work plans in the area of technical expertise
Develops and ensures execution of procurement plan in alignment with policies and standards
Implemented WASH projects that adhere to international WASH standards and donor requirements
End Results
Implemented WASH projects that adhere to international WASH standards and donor requirements
Technical guidance, supervision & quality assurance (25%)
To conduct inspection of water supply services in relation to water supply and sanitation including water quality monitoring
To provide inputs in reviewing and advising on tariffs and prices of water services
Monitoring the progress of projects from beginning to end (from feasibility stage to design through to construction and hand over or supervision one section of a large project)
Timely submission of progress reports to relevant partners
Preparation of BOQ as per National Standards
Provide technical supervision of the programme
Stay apprised of indirect support to implementation of services
Assess and track quality of implementation and alignment to standards, government policies and TP/DIP plans.
Conduct activities to assess quality in the field, solicit community and stakeholder feedback
End Results
Quality WASH projects are designed and accomplished timely
Developed BOQs that meet the national and WASH international Standards
Technical design and implementation of WASH projects (15%)
Building site supervision and site administration capabilities, QA/QC, estimating, and reporting experience.
Administering contract and ensuring that work is completed on time.
Design, plan and implement WASH projects activities in AP and Grants
Work closely with the local contractor to plan and design all solar electrification systems
End Results
Quality construction of WASH projects with well monitored and supported during design, planning and implementation of WASH projects
Enhanced Contract management
Monitoring, Evaluation and reporting (10%)
Monitoring and evaluation of WASH activities
Utilise field data to write reports and contribute toward learning and quality improvement
Support the capture of lessons learned stories and good practice
Knowledge management
Support research projects to explore programme quality and efficacy, and to test new approaches and innovations
End Results
Enhanced routine monitoring of WASH projects and communitybased interventions for WASH services uptake
Resource acquisition and accountability (5%)
Proposal writing
Engage in negotiation with potential
End Results
Increased grants that are WASH integrated or specific
Networking and external engagement (10%)
Advocacy, external engagement and partnering
Networking with local WASH hardware stakeholders
Attending Local meetings as appropriate
Collaborate with various bodies individuals, including local authorities, government agencies, clients, contractors, residents, suppliers, technical experts and other consultants in implementation of WASH projects
End Results
Enhanced WASH representation in different Advocacy engagements at all levels
Capacity building and staff development (5%)
Training staff and partners flexible approach to work and a willingness to take on new challenges
Mentoring and coaching for staff development
End Results
Effective implementation of WASH projects due to strengthened capacity of Staff
Safeguarding (5%)
Ensuring alignment to safeguarding of program activities
Ensure safeguarding training and orientation for all sector partners including community level
End Results
WASH projects are implemented in consideration of adult and child
safeguarding policies
Other activities (10%)
End Results
Participate in the global WASH community of practice
Ensure multi-sectoral integration
Participating and supporting WV non-sector activities
Knowledge/Qualifications For The Role
Required Professional Experience
A minimum of 3 years’ experience in WASH hardware implementation
Required Education, Training, License, Registration, And Certification
Bachelor’s degree in Water Engineering I Environmental Engineering I Civil Engineering I Irrigation Engineering I Municipal & Industrial service or related field or equivalent experience
Registered by ERB as professional Engineer (PE)
Preferred Knowledge And Qualifications
Computer skills and conversant with AutoCAD/ Arch CAD/ EPANET / Hydraulic Excel calculations / Structure
calculations
Demonstrate ability in supervision
Knowledge of design bore hole and supervising drilling process
Knowledge of design water project and Building structure
Knowledge of solar panel installation, wiring, battery storage systems, and pump mechanics
Knowledge of relevant safety standards and regulations
Experience in working with water projects
Good planning and organizational skills
Ability to maintain effective working relationships with all levels of staff partners and donors
Please Note : World Vision is a Christian humanitarian organization with a mission centred on following Jesus Christ in service to the world´s most vulnerable children. Therefore, in all locations to the fullest extent legally permissible, the successful applicant will affirm our core documents, observe conduct compatible with Christian principles, serve at a high level of professional ethics and strive to act in accordance with cultural sensitivities. Furthermore, regular attendance with team and office devotions, chapel and prayer gatherings are expected in line with policies in the World Vision host location and its departments
Disclaimer: World Vision does not, and will never solicit money for any part of its recruitment processes including short-listing, interviews, background, and/or medical check-ups. Please be cautious, and if you have any questions and/or would like to report what you believe to be a fraudulent World Vision recruitment person(s) or agency, please email us through .com or [email protected]
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Computer Skills
Careers at World Vision Tanzania
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Country : Tanzanie
City : Dar es Salaam
Contract Type : CDI
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Required experience — zoomtanzania.net requires 75 years: each role in your CV must show clear progression with measurable results — not just generic responsibilities.
International NGO — NGO recruiters read your cover letter to assess your understanding of the humanitarian mission, not just technical skills. Show you know the country field context and the specific challenges of this sector.
Field portfolio — List water points built/rehabilitated, hygiene training sessions conducted, monitoring tools used (KOBO, ODK). A one-page last WASH project summary consistently makes the difference.
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