Analyst- Customer Acquisition and Compliance

Analyst- Customer Acquisition and Compliance

Formation / Diplômes

JOB DESCRIPTION Reports To: Manager Customer Acquisition Division: Sales & Distribution Description Collect, analyze and interpret a wide variety of Channel data and develop weekly/monthly reports in preparation for business review meetings. Engage the regions to follow up on implementation of Customer Acquisition Channel Initiatives. Provide and maintain a strong and reliable database to facilitate tracking and improvement of channel services and providing information enabling channel business decisions to be made. Prepare monthly, quarterly and year to date (YTD) measurement reports. Provide functional support to Customer Acquisition Manager Evaluate performance measured against SIM registration channel objectives   in the following areas: Trade Partner and Sub – Trade Partner  Environments Walk-in-Centers Mobile Lite  Connect Stores and Connect Points Other Sim Registration Agents Report and analyze SIM Card registration, SIMS availability/Supply and Distribution, Activations, Customer Retention/Churn trends and activity plans. Maintain Customer Acquisition Channel members’ database (SIM Registration Point and End Users Details). Establish and maintain

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