Analyst - Customer Acquisition and Compliance at MTN Nigeria

Analyst - Customer Acquisition and Compliance at MTN Nigeria April, 2026 | MyJobMag

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Analyst - Customer Acquisition and Compliance at MTN Nigeria

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Posted: Apr 14, 2026

Deadline: Apr 22, 2026

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MTN Nigeria is part of the MTN Group, Africa's leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning wi...

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Analyst - Customer Acquisition and Compliance

Job Type Full Time

Qualification BA/BSc/HND

Experience 3 - 7 years

Location Cross River

Job Field Data, Business Analysis and AI  

Reports To:  Manager - Customer Acquisition and Compliance South

Division:  Sales and Distribution

Mission:

To collate and analyze SIM Cards registration, SIMS availability/Supply and Distribution, Activations, Customer Retention and churn  intelligence information on an on-going basis, (in relation to benchmarking and competition) and provide insight to  Customer Acquisition Channel performance.

Description:

Evaluate performance measured against SIM registration channel objectives  in the following areas:

Trade Partner and Customer Acquisition AND compliance Partners

Walk-in-Centers

Mobile Lite 

Connect Stores and Connect Points

Other Sim Registration Agents (Pentagon).

Collect, analyze and interpret a wide variety of Channel data and develop weekly /monthly reports in preparation for business review meetings.

End- to-end device life-cycle management, tracking, monitoring of device’ heartbeat, utilization and efficiency.

Engage the regions to follow up on implementation of Customer Acquisition Channel Initiatives.

Provide and maintain a strong and reliable database to facilitate tracking and improvement of channel services and providing information enabling channel business decisions to be made.

Prepare monthly, quarterly and year to date (YTD) measurement reports.

Provide functional support to Customer Acquisition Manager

Support seamlessly, the end-to-end SIM Acquisition agent’s system up, training, onboardings and exit.

Analyze relevant best practices and provide recommendations to Customer Acquisition Manager.

Attend regulatory meetings at state level and share outcome with regional leadership

Education:

First degree in Computer Science, Statistics, Economics, Business Administration, Accounting or any related discipline

Fluent in English

Experience:

3-7 years work experience which includes

Minimum of 3 years’ experience in an area of specialization; with experience working with others

Experience working in a medium organization:

Project planning and reporting, sales/marketing or related function

Experience using Data Mining Tools

Telecoms experience would be an added advantage

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to MTN Nigeria on ehle.fa.em2.oraclecloud.com to apply

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