CDI18 days ago

Customer Service Consultant (Office Automation)

Careers24

South Africa

Job Description

Customer Service Consultant (Office Automation), Cape Winelands - Careers24

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South Africa

Western Cape

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Customer Service Consultant (Office Automation)

Cape Winelands

Salary: Market Related

Job Type: Permanent

Sectors: Admin

Reference: CPT000290/MdW

Apply before Jun 01 2026 | 15 Days left

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External Application

Vacancy Details

Employer: LRHR (Pty) Ltd t/a Lotus HR and Recruitment

Our client, a well-established and progressive supplier printing and related equipment and machinery, seeks to employ a professional, organized and high energy Customer Service Consultant to provide customer service and support to their international customer bases. PLEASE NOTE THIS IS NOT A CALL CENTRE ROLE BUT RATHER A ROLE IN THE OFFICE AUTOMATION OR RELATED TECHNICAL SECTOR, REQUIRING SIMILAR INDUSTRY EXPERIENCE.

KEY REQUIREMENTS TO MEET FOR CONSIDERATION:

You will have a Matric, coupled with 3+ years experience in customer service or technical customer support within the engineering, office automation or manufacturing sector. You will have experience in preparing accurate quotes, converting quotes into work orders and relevant customer invoicing in foreign currencies. You will have experience in assisting debtors in terms of batching orders, invoices and payment allocation and following up on payments You will have experience in loading rental agreements, etc onto the ERP systems, as well as maintaining the data in terms of pricing, increases, etc Fluency in English is critical. You must have a valid driver’s licence, own car and a clear criminal and credit record Due to the exceptionally high volume of applications, we are unable to correspond with each applicant personally, therefore only relevant and suitable candidates will be

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Expert Application Advice

Technical proficiency — Careers24 expects hands-on mastery of Dynamics. Don't just list them: describe a concrete project where you used them and the outcome delivered.

Positioning — Your cover letter must answer one question: why YOU for THIS specific role right NOW? Avoid generic templates — one sentence on what you specifically bring beats three generic paragraphs.

Prospecting and results — Your new clients acquired and conversion rate are your strongest arguments. Show your detailed knowledge of local distributors and key players.

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Customer Service Consultant (Office Automation)

Job Description

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