Deo Gratias TONOUHEWA

• Provide strategic leadership and executive oversight for all corporate operations, ensuring organizational performance, operational sustainability and long-term business growth. • Direct the planning, execution and monitoring of corporate strategy while ensuring alignment between operational priorities, financial objectives and organizational development goals. • Lead multidisciplinary teams across security services, cybersecurity consulting, information governance, renewable energy solutions and business support functions, fostering a culture of accountability, collaboration and continuous improvement. • Advise public and private sector organizations on governance frameworks, information security, data protection compliance, enterprise risk management and digital transformation strategies. • Oversee corporate financial planning, investment prioritization and operational resource allocation to maximize organizational efficiency and value creation. • Supervise implementation of Electronic Document Management (EDM), digital archiving and business process modernization initiatives improving organizational effectiveness and information governance. • Strengthen institutional compliance through advisory services supporting organizations in meeting regulatory requirements established by the Personal Data Protection Authority (APDP). • Promote business continuity and operational resilience through integrated cybersecurity awareness programmes, information security governance and organizational preparedness initiatives. • Build strategic partnerships with corporate clients, government institutions and technology providers to expand business opportunities and strengthen organizational competitiveness. • Drive organizational positioning, corporate reputation and market expansion through executive stakeholder engagement and strategic communication.

• Directed the implementation of a nationwide digital inclusion programme deploying high-speed Community Digital Centers across forty municipalities, ensuring effective coordination between government institutions, contractors, technical experts and beneficiary communities. • Provided strategic programme leadership throughout the complete project lifecycle, including planning, governance, implementation, monitoring, risk management and executive reporting. • Managed operational oversight of Benin's national Internet Registry (.bj), ensuring business continuity, regulatory compliance, operational resilience and secure management of critical national Internet resources. • Designed and implemented governance instruments regulating the national registry, including naming policies, registrar accreditation agreements, dispute resolution procedures and administrative frameworks that strengthened institutional accountability and transparency. • Coordinated complex institutional engagements involving regulatory authorities, government agencies, ICANN, AFNIC, AfTLD and numerous national and international stakeholders. • Successfully led the technical redelegation of the national registry through effective stakeholder coordination, governance planning and executive-level institutional engagement. • Directed the national migration toward DNSSEC, significantly strengthening cybersecurity, operational resilience and trust in Benin's Internet infrastructure. • Advised executive management on operational risks, governance improvements, regulatory compliance and strategic decision-making supporting sustainable organizational performance. • Produced executive reports, strategic analyses and operational recommendations for senior management and institutional authorities to facilitate informed decision-making. • Coordinated multidisciplinary technical teams, contractors and external partners while ensuring timely programme delivery, quality assurance and efficient utilization of…

• Increased annual corporate revenue from 97 million FCFA to more than 772 million FCFA within five years through strategic leadership, disciplined financial management and operational optimization. • Successfully transformed the organization into one of the leading Internet service providers within its market segment. • Strengthened corporate governance by implementing structured management processes, internal controls and executive performance monitoring mechanisms. • Enhanced institutional credibility through productive engagement with regulators, government authorities and strategic partners. • Improved organizational effectiveness by integrating operational planning, financial discipline, risk management and customer-focused service delivery. • Directed cross-functional teams responsible for nationwide Internet infrastructure, commercial operations and customer support. • Successfully managed organizational growth while maintaining operational stability, regulatory compliance and service quality.

• Directed the planning, coordination and delivery of ICT services supporting business operations across two countries. • Served as trusted advisor to Country Management on technology investments, operational priorities and business continuity matters. • Managed regional ICT assets, procurement activities and vendor relationships, ensuring optimal utilization of corporate resources. • Oversaw implementation of Group technology standards, corporate policies and information security requirements. • Coordinated deployment of international projects and corporate initiatives within local operating environments. • Ensured operational resilience through proactive infrastructure maintenance, disaster recovery planning and business continuity measures. • Supervised secure identity management, access control governance and compliance with corporate cybersecurity standards. • Led procurement planning, supplier coordination and lifecycle management for ICT and telecommunications assets. • Collaborated closely with finance, administration, operations and logistics departments to support organizational objectives. • Delivered executive reporting regarding operational performance, project implementation, service availability and technology risks. • Directed technical support teams responsible for maintaining high service quality across multiple business units. • Coordinated installation and maintenance of secure telecommunications, networking and power infrastructure supporting business continuity.