Junior CRM Executive

Junior CRM Executive job vacancy in Cape Town

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Digital Marketing Jobs Junior CRM Executive Full Time Job

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TrudyQ Consulting

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Junior CRM Executive job vacancy in Cape Town.

This is an exciting opportunity for a Junior CRM Executive who is energetic, passionate, and enthusiastic to become part of an iGaming Customer Services Centre.

Working closely with the CRM team, you will focus on incentivising and engaging players, with the goal of developing and increasing their loyalty across the brands. Your responsibilities will include optimising existing promotions, building your understanding of customer behaviour and patterns through thorough analysis, and learning effective methods to optimise bonus expenditure.

Role Offers: Permanent Employment | Remote | Flexible Core working Hours | Monthly Cost to Company Salary.

Minimum Requirements:

Matric/NQF4 and a relevant completed/in-process of completion tertiary qualification

Minimum of 2 – 5 years’ experience in a CRM & Campaign Marketing focussed role

iGaming/Online Casino industry experience will be advantageous

Previous working experience with various CRM tools (Fast Track/Greentube – advantageous )

Microsoft Office Suite Skills at Intermediate – Advanced Level | strong HTML skills beneficial

Business-oriented with focus on marketing & CRM, analytics and communications

Strong analytical, numerical & presentation skills

A creative thinker with the ability to think outside the box when it comes to developing excellent campaigns across multiple player groups

Must have solid copy writing experience

Remote: Must have work from home office set up (dedicated and reliable internet/wi-fi)

Remote working hours will be Monday- Friday (8 hour days with flexi agreement to start day any time between 06h00 – 10h00 am)

Able to attend 1 in person luncheon per month and Mid and Year end function with team

Key Performance Areas:

Working with the CRM team to plan, organize, execute and analyse promotional and lifecycle campaigns to the current customer database across all sites.

Work with the CRM team to implement the promotional strategy, ensuring campaigns are within budget ensuring a positive return on investment

Work alongside the rest of the CRM team in planning and managing content on all aspects of the product through CMS tools

Working with others to take full responsibility of certain aspects of bingo marketing including games road maps and their introduction through go to market plans

Work alongside multiple stakeholders across various locations to ensure requirements are met across campaigns and player groups

Assisting the Engagement Manager in analysing and reporting on KPI’s with full campaign analysis for each promotion enabling the business to understand the effectiveness of the activity

Regular reviews of competitor promotions and best practice

Job Overview

Application Deadline: 30 May 2026

Job Location: Cape Town, Western Cape

Job Title: Junior CRM Executive

Education Level: Diploma

Job Level: Junior

Minimum Experience: 1 - 3 Years

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Job Details

• Country : South Africa

• City : Cape Town, Western Cape

• Contract Type : CDI

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