Digital Learning Officer at Exim Bank Tanzania

Purpose of Job The Digital Learning Officer is responsible for designing, developing, implementing, and evaluating innovative digital and blended learning solutions that build a digitally fluent workforce and embed a culture of continuous, self-directed learning aligned to business priorities. Principal Accountabilities Responsibilities – Design, develop, and maintain engaging e-learning modules and digital learning resources using Articulate 360. – Develop accessible blended learning solutions, including e-learning, live virtual sessions, self-directed resources, videos, guides, and facilitator toolkits. – Upload, organize, test, and maintain content on the Learning Management System (LMS), ensuring it is accessible, inclusive, and aligned with organizational strategic priorities. – Implement the bank’s e-learning strategy as agreed from time to time. – Ensure the e-learning system is used in line with the vision of enhancing effectiveness and efficiency. – Lead instructional design projects; engage stakeholders and subject matter experts in conducting research and analysis to identify training needs. – Advise subject matter experts to review content, select appropriate learning methods, and design learning materials. – Oversee the conceptualization, development, and layout of the appropriate technical infrastructure required to deliver digital e-learning content to its audience. – Develop and monitor completion data, learner feedback, and course usage to support continuous improvement. – Measure and report the effectiveness and return on investment (ROI) of digital learning programmes using learner analytics and business performance data. – Confer as needed with third-party providers of educational materials and resources to ensure that they meet organization training goals and objectives. – Conduct or support pilot tests to ensure effectiveness of developed programs and compatibility with other systems. – Prepare updates and progress reports on e-learning. – Provide project support related to learning, employee enhancement, and culture transformation. Knowledge – Experience with management systems for e-learning. – Experience with e-learning development, production, and authoring tools such as Adobe Premiere, Adobe Audition, Camtasia, Captivate, Microsoft Office Suite, Illustrator, and Articulate. – Familiarity with server-based technology, Learning Management Systems (LMS), and databases. – Exposure to the use of AI tools in content design is desirable. Skills – Strong knowledge of adult learning principles and low-bandwidth learning design. – Effective communication skills, both verbal and written. – Relationship management skills. – Planning and decision-making skills. – Ability to communicate ideas and information effectively, clearly, and concisely. – Strong computer skills, especially data management systems, analytical skills, and accounting. – Confident, self-disciplined, and self-motivated individual. Qualifications – Bachelor’s degree in Instructional Design & Learning Technologies, Education, or a related technical field. – Master’s degree in Instructional Design & Learning Technologies is an added advantage. – Certification in Human Resources or Learning & Development is an added advantage. – Minimum of 2 years’ experience developing learning programs for both classroom and technology-based learning and performance solutions in Learning & Development or Training.

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