CH

Partnership and Compliance Lead – Product Donations Program

Children International - Zambia
📍 LusakaCDI🗓️ 2 days ago

Job Description

Lusaka
CDI

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Children International Zambia., herein referred to as CIZ, is based in Lusaka and is an is an affiliate of Children International (CI), a global nonprofit, headquartered in Kansas City, USA, Children International (CI) globally delivers child and youth development programming to break the cycle of generational poverty. Through a long-term, customized approach, we serve young people in 10 countries around the world for the first two decades of their lives. By providing access to resources such as education, health care and positive role models, along with life skills and job skills they need to become sustainably employed adults, we are empowering our participants to improve their own lives, while transforming their families and communities. We are in it for the long haul, because we know that the nearly 220,000 children and youth we support around the world deserve a fighting chance. As a locally registered entity, CIZ boasts of a dedicated team of over 70 staff and 200+ volunteers. The organization operates offices and programs that support more than 15,000 young people across different communities in Lusaka namely – George, Kanyama and Chibolya. CIZ is also preparing to expand operations into future service areas. THE CAREER OPPORTUNITY (MORE ABOUT THE ROLE) The Medical Donations Program is a strategic initiative of Children International that seeks to improve access to essential medicines, medical supplies, hygiene products, and other critical commodities for vulnerable children, families, communities, and partner institutions. In Zambia, the Medical Donations Program has evolved into a comprehensive health systems strengthening intervention that extends beyond the provision of donated medical products. The program supports broader public health priorities by increasing access to quality healthcare commodities, reducing the burden of disease, and strengthening the capacity of healthcare and community institutions to serve vulnerable populations. Through strategic partnerships, robust compliance systems, and responsible donation management practices, the initiative contributes to poverty reduction while improving healthcare delivery and promoting sustainable community development. Reporting to the Product Donations Manager, the Partnership and Compliance Lead – Product Donation Program (PDP), supports the effective implementation, monitoring, compliance, and continuous improvement of the Agency’s Product Donations Program. The role coordinates partnerships, supports donation planning and distribution, facilitates compliance monitoring, and ensures accurate documentation and reporting in line with donor requirements, regulatory standards, and organizational priorities. The incumbent works closely with the Product Donations Manager to strengthen donor, government, NGO, and stakeholder partnerships, serving as a focal point for assigned coordination, monitoring, reporting, and engagement activities. The role supports partner onboarding, compliance reviews, due diligence, donor visits, and post-distribution monitoring to ensure accountability, effective use of donated products, and adherence to GDP, ZAMRA regulations, and Children International policies. While the position has no direct supervisory responsibilities, it requires ongoing collaboration with the department managers, program teams, Service Area Coordinators, field staff, regulatory authorities, partners, and other stakeholders. The incumbent is expected to uphold Children International’s values and policies, including child safeguarding, ethical conduct, and regulatory compliance, while contributing to a culture of learning, collaboration, and continuous improvement. While the role presents the challenge of coordinating multiple stakeholders, donor requirements, and compliance obligations, it offers a rewarding opportunity to strengthen partnerships and help ensure that life-changing donated products reach vulnerable children, youth, families, and communities across Zambia. RESPONSIBILITIES OF THIS ROLE Partnership Development, Engagement and Coordination Coordinate with partner organizations, and internal CIZ departments to support product donation programming, annual planning, distribution schedules, and reporting requirements, ensuring alignment with donor objectives and CIZ priorities. Collaborate with the Product Donations Manager to identify, establish, and strengthen strategic partnerships with donors, government institutions, NGOs, and other stakeholders through stakeholder engagement activities, partnership reviews, and feedback mechanisms that promote accountability Facilitate partner onboarding, orientation, and refresher sessions on product donation policies, donor requirements, compliance standards, reporting obligations, and GDP requirements. Coordinate documentation, logistics and other compliance arrangements for donor visits, partner assessments, product donation activities, stakeholder engagements, and partner due diligence and prequalification processes. Support the Product Donations Manager and program team in addressing partner inquiries, operational challenges, compliance issues, and product donation requirements. Serve as a focal point for assigned partnership, monitoring, and reporting activities by coordinating with partners to collect program data, beneficiary feedback, photographs, case studies, and supporting documentation. Product Donation Planning, Distribution and Program Coordination Work in close collaboration with the partners to support planning and coordination to ensure effective distribution of donated products and implementation activities in a timely, compliant manner. Collaborate with the Product Donations Officer to track and maintain updated information on donation pipelines, product availability, distribution activities, partner absorption capacity, and inventory utilization, and provide timely updates to support planning and decision-making. Support the Product Donations Manager in coordinating multiple product donation projects, partner engagements, compliance activities, monitoring assignments, and donor requirements. Compliance, Monitoring and Quality Assurance Conduct partner monitoring visits, post-distribution monitoring, due diligence documentation, and compliance checks in line with donor requirements, GDP, ZAMRA regulations, and CIZ policies Identify and escalate operational, compliance, regulatory, and partnership-related issues to the Product Donations Manager along with recommending practical solutions Support the development, review, and updating of compliance assessment instruments, monitoring tools, reporting templates, and best-practice guidelines. Facilitate the dissemination of tools, guidance, and program learning to partners and stakeholders to strengthen accountability and compliance Reporting, Documentation and Knowledge Management Maintain accurate, reliable, and timely program data including beneficiary data as relevant and ensure proper documentation, data quality assurance, progress tracking, and timely submission of reports. Work closely with the Agency Journalist to collect, collate, validate, and document success stories, beneficiary testimonials, impact data, and lessons learned. Develop and contribute content for partner engagement, donor stewardship, advocacy, and organizational communication platforms, including CI Connect, CAMP, SharePoint,

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