Job opportunity : Head of Road Freight

Job opportunity : Head of Road Freight at DHL International Cameroon S.A.R.L.

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Job opportunity : Head of Road Freight

Temps complet

A negocier

Localisation :douala-region-littoral-cameroun Date de publication :26/04/2026  

Catégorie : Temps complet Salaire : A negocier © Cameroun

JOB ADVERTISEMENT : Head of Road Freight -   DHL International Cameroon S.A.R.L.

Head of Road Freight  AV-347623 Douala,Littoral,CameroonPosted Date 04/21/2026 Managers Full-time Permanent 40 Global Forwarding, Freight DGF Cameroon PLC  Copy job link  Share  

Head of Road Freight

  Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

  DHL Global Forwarding has an opening for Head of Road Freight in Cameroon. In this role, you will participate in the design and ensure the implementation of customer operations strategy to deliver efficient logistics processes and results in the supply chain of a specific client using multimodal means of transportation, and provide support to the sales team in line with business strategy, requirements, and corporate guidelines and policies.

Join us in connecting people and improving lives!             

   In this Head of Road Freight position

You will contribute to the development of customer operations strategy in line with business strategy and requirements, corporate guidelines, and policies. You will draft and ensure the implementation of operational plans, measures, and budgets. You will ensure efficient management of the flow of goods and information across a customer’s global supply chain utilizing efficient and effective ground transportation. You will ensure the development and implementation of service programs in response to current and changing customer requirements identified by the sales teams. You will work with the sales and commercial teams in extending the service portfolio to acquire new business opportunities and provide support in a timely and accurate manner. You will extend support for the planning and preparation of Customer Requests for Quotation (RFQs) and tenders, including conducting customer visits and making presentations. You will ensure coordination with specialists from various logistics operations to guarantee integrated, cost- and time-efficient ground transportation solutions. You will analyze, research, and develop improved operational techniques for value-added services in relation to road freight. You will seek opportunities and lead their implementation to drive the extension of operational services. You will make proposals to optimize and monitor processes related to customer order processing, shipping, and returns. You will ensure adherence to operating standards and procedures to provide cost-effective, superior, and efficient customer service. You will collaborate with responsible IT specialists to manage data flow and handling in line with customer requirements.   Now, here’s what we need from you.

  Skills: CRM, Customer Support, Business Strategy, Quality Control, Account Management, Requirements Analysis, Process Improvement, Operations Management, Supply Chain Management, Order Processing, Tracking, Delivery, Returns, Value Added Services, Sales, Pricing, Technology Trends, E-Commerce, Business Processes, Project Management, Stakeholder Management, Feedback, Facilitation, Negotiation, People Management, Resourcing. Education Level: Bachelors Degree. Experience Level: more than 6 years in road freight and logistics.

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