Supply Chain Advisor

Your mission Role Overview

Localisation

• Job Title: Supply Chain Advisor Location Dakar, Senegal
• Job Family and Level Professional: Family, P3 Office West Africa
• Reports To Regional Director: – West Africa Direct Reports None
• Regional Coverage: West Africa
• Language: English & French Role purpose As Supply Chain Advisor, you will be a key member of the HELP Logistics project delivery team and report to the Regional Director. Your primary focus will be on managing comprehensive consulting projects that deliver analytical solutions to complex supply chain problems in the humanitarian and development space. In close collaboration with HELP’s partner organizations, you will lead the identification of critical supply chain problems and frame and implement projects using robust analytical methods. West and Central Africa is HELP’s most francophone and most corridor-dependent region. A substantial part of your work will advance the localization of humanitarian supply chains, strengthening the systems and capabilities of national and local organizations so that improvements are owned and sustained locally. To strengthen HELP Logistics’ footprint and impact in the region, you will support the Regional Director in maintaining existing partnerships and identifying potential new partnership opportunities across sectors, within the scope and direction set by the Regional Director. What you’ll do Functional Accountability
• Lead technical workstreams within projects
• Convert analysis into practical recommendations and tools
• Ensure workstream outputs are fit for partner decision-making
• Maintain technical quality and usability of deliverables
• Assure the integrity, accuracy, and confidentiality of partner and project data used in analysis and deliverables
• Document methods, sources, and assumptions so that every analysis is transparent and reproducible by someone else
• Escalate significant risks to the Regional Director Operational Scope
• Liaise with partner organizations to understand their needs and identify areas for improvement
• Identify adequate solutions and support the implementation process while coordinating with the project team and various stakeholders
• Apply your supply chain expertise to frame comprehensive projects and design technical approaches
• Select appropriate frameworks and methods for tasks
• Apply structured analysis and modeling to complex problems
• Support national and local organizations to strengthen their own supply chain systems, in line with HELP’s localization agenda for West and Central Africa
• Ensure on-time delivery of project deliverables and monitor project budget
• Support the Regional Director in structuring project work plans
• Identify opportunities for collaboration and support the Regional Director in project and partner acquisition efforts in the region Capacity Strengthening & Knowledge Transfer
• Deliver and facilitate capacity-strengthening activities (trainings, workshops) for partner organizations, and transfer tools, templates, and methods to build lasting partner ownership
• Mentor and provide on-the-job guidance to Analysts and junior colleagues within assigned workstreams Tools, Systems, and Resources
• Build dashboards, analytical models, and calculators for projects
• Test tools with the partner staff who will use them, and refine them on what they tell you
• Contribute to organization-wide technical toolkits
• Support updates to methods, templates and instructions
• Capture lessons learned from each engagement so that the region’s methods and templates improve Decision Rights
• Decides: Choice of analytical methods, frameworks, and tools used within assigned workstreams; day-to-day prioritization of workstream tasks; content and structure of recommendations and technical deliverables before internal review.
• Escalates: Changes to project scope, budget, or timeline; new partnership commitments or agreements; risks with reputational, financial, or safeguarding implications; decisions affecting other workstreams or regions.

Qualification Requirements

• Master’s degree in supply chain management, logistics, industrial engineering, operations strategy, or a related field
• 4-6 years in supply chain consulting, operations or technical advisory roles
• Demonstrated ability to lead analytical assessments

Strong project planning, management, communication and coordination skills (with technical staff as well as senior management)

• Proven ability to analyze, diagnose and solve (supply chain) problems at operational, tactical and strategic level
• Familiar with political, cultural and economic situation in the West and Central Africa region
• Knowledge of customs and trade standards and practical exposure to import/export/transit processes across West and Central Africa
• Strong data processing skills including advanced use of Microsoft Excel and familiarity with Tableau or Power BI.
• Strong analytical skills, with the ability to synthesize data and evidence, compare patterns across contexts, and translate findings into clear communication towards humanitarian, government, commercial and donor stakeholders.
• A collaborative and candid working style, evidenced by raising problems early, changing your own position when the evidence changes, and delivering without close supervision in a small team
• Fluency in English & French Preferred
• Existing relationships with regional (local) and international NGOs, UN agencies, or development partners in West and Central Africa

Expérience

• Demonstrated experience building technical capability in supply chain-related areas
• Experience supporting the localization or nationalization of supply chain functions with national or local organizations
• Track record of raising technical standards in advisory or consulting environments
• Client-facing advisory experience in supply chain management Why us? Company Profile Our purpose is to shape supply chains to benefit humanity. HELP Logistics is a not-for-profit subsidiary of the Kühne Foundation, dedicated to supply chain and logistics. We work across commercial practice, academic research, and humanitarian operations, applying what works in one to solve problems in another. We partner with donors, UN agencies, the Red Cross and Red Crescent Movement, local organizations, and universities to improve supply chain performance in demanding operating environments. We transfer knowledge so those improvements outlast our involvement. We have six offices in Switzerland, Singapore, Jordan, Kenya, Senegal, and Germany. Our Values Collaboration: Promote a culture of open communication and teamwork, ensuring efficient sharing of knowledge and resources while supporting individual well-being. Curiosity: Encourage continuous learning and questioning the status quo to drive transformative solutions that address real-world challenges. Integrity: Commit to the highest ethical standards in our operations and interactions, ensuring data-driven, transparent and accountable decisions. Resilience: Adapt to change, learn from challenges, and provide support to pursue our goals persistently. Safeguarding and Conduct HELP Logistics has zero tolerance for sexual exploitation, abuse and harassment, fraud, and any conduct inconsistent with our Code of Conduct. All staff are expected to uphold these standards in every interaction with colleagues, partners, and the communities we serve, and to report any concerns through the appropriate channels. Working arrangements This role is based in Dakar, Senegal. Some remote work is permitted. Travel within West and Central Africa is expected up to 50% of working time to support project delivery, partner engagements, and field activities. Occasional travel to other HELP regions may be required for cross-regional collaboration or technical support. This is a 2 years fixed contract position.

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