Ready to be the person who keeps a growing security-services business connected, protected and moving? Panorama is looking for a practical, solutions-focused IT Officer who enjoys solving problems, supporting people and building reliable systems. From user support and branch connectivity to cybersecurity, Microsoft 365 and Odoo, your work will directly strengthen the technology behind our operations. Make an impact from day one Be the go-to problem solver for hardware, software, email, printers, internet and connectivity across Panorama locations. Keep computers, networks, Wi-Fi, peripherals and approved software performing reliably. Manage user accounts, access rights, Microsoft 365 or equivalent services, licences and shared resources. Strengthen cybersecurity through endpoint protection, patching, backups, recovery checks and fast incident escalation. Bring order and visibility to IT assets, licences, vendors, configurations and support records. Help drive the Odoo rollout and support the connected technologies behind CCTV, access control and monitoring operations. You could be a great fit if you Hold a diploma or degree in Information Technology, Computer Science, Information Systems or a related field. Bring two to four years of hands-on IT support experience and confidently troubleshoot Windows, hardware, LAN/WAN, Wi-Fi and connectivity. Understand Microsoft Office or Microsoft 365, antivirus, backups and practical cybersecurity. Are organised, dependable and service-minded, with a talent for explaining technology to non-technical users. Can work independently, protect confidential information and travel to branches or client sites when needed. Stand out from the crowd: Experience with Microsoft 365 administration, Active Directory, cloud platforms, Odoo or another ERP, VPNs, Starlink, CCTV/IP camera networks, access control or alarm systems will be a strong advantage. Relevant CompTIA, Microsoft, Cisco or cybersecurity certifications are also welcome. What success looks like in your first 90 days: You will build a clear picture of our IT assets, access, networks and security; strengthen backup and endpoint controls; improve support and vendor records; contribute to the Odoo rollout; and deliver an IT Infrastructure Health Report that helps shape the next priorities. Sound like your kind of challenge?
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