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We are looking for a proactive Support Specialist to answer customer questions, make outbound calls, and gather feedback. At our company, we embrace the values of “go tech” and “grow together”, fostering an environment where innovation and collaboration drive success. You will be responsible for Responding to customer inquiries promptly and accurately by phone, email, and chat Making outbound calls to our customers and partners Sharing feature requests and effective workarounds with the team Gathering feedback and relaying it to our product, sales, and marketing departments You might be a fit if you have Strong written and verbal communication in French and English A people-focused approach and desire to help others Good problem-solving and conflict-resolution skills Explore our benefits Life in balance with Yango We know how to work hard, but we also know how to have fun together, and we are true believers that the wellbeing of our teams is important Psychological support Available in different languages to support you when you need it most Life and private health cover Life and private health insurance
Localisation
different conditions apply based on hiring location and position type.
Secteur : IT Services and IT Consulting
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We are looking for a proactive Support Specialist to answer customer questions, make outbound calls, and gather feedback. At our company, we embrace the values of “go tech” and “grow together”, fostering an environment where innovation and collaboration drive success. You will be responsible for Responding to customer inquiries promptly and accurately by phone, email, and chat Making outbound calls to our customers and partners Sharing feature requests and effective workarounds with the team Gathering feedback and relaying it to our product, sales, and marketing departments You might be a fit if you have Strong written and verbal communication in French and English A people-focused approach and desire to help others Good problem-solving and conflict-resolution skills Explore our benefits Life in balance with Yango We know how to work hard, but we also know how to have fun together, and we are true believers that the wellbeing of our teams is important Psychological support Available in different languages to support you when you need it most Life and private health cover Life and private health insurance
Localisation
different conditions apply based on hiring location and position type.
Secteur : IT Services and IT Consulting
Career advice powered by Taf4All
Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
•Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
•Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
•Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
•Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
•Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
•A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.
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