PR

First Impressions Officer

PRIVATE
📍 LusakaCDI🗓️ 11 days ago

Job Description

Lusaka
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Key Responsibilities Welcome and provide a premium, personalised experience to members, prospective members, corporate clients and guests. Drive membership sales by identifying prospects, recommending suitable membership categories, following up leads and converting enquiries into memberships. Coordinate new member onboarding, including orientation, profile setup, business profiling and 30/60/90-day engagement check-ins. Manage member relationships, renewals and retention while identifying opportunities for upgrades. Deliver Business Services and Member Network activities, including coordinating member requests, networking events and relevant member-to-member introductions. Maintain accurate and up-to-date membership records, leads, interactions, referrals and prepare regular activity and performance reports. Requirements Grade 12 Certificate with five (5) O Levels and a Diploma or Bachelor’s degree in Business Administration, Sales & Marketing, Customer Relationship Management or a related field. At least 3-5 years’ experience in a client-facing role, preferably in, banking, insurance, financial services, investment brokerage or wealth management. Proven experience in client acquisition, relationship management, sales, marketing, cross-selling or achieving sales targets. Experience using customer relationship management (CRM) systems, as well as Microsoft Office and other digital communication tools. Excellent communication, relationship management, sales and negotiation skills, with strong commercial awareness, organisation and attention to detail. Send your summarized curriculum vitae and qualifications only in a single document, indicate the position in the subject line. & cc Only shortlisted candidates will be

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Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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