Ethics & Conduct Specialist

Position Overview Zanaco Bank Plc is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the CEO’s Division under the Compliance & Financial Crime at Head Office – Support Functions: Role Description Job Purpose: The Ethics and Conduct Specialist is responsible for providing operational, administrative, research, and analytical support to the Ethics and Conduct function. The role is accountable for supporting the implementation of the Bank’s ethics governance framework through the administration of ethics cases and help desk enquiries, coordination of ethics training and awareness initiatives, maintenance of ethics policies, records and registers, monitoring and reporting of ethics-related activities, and coordination of the Ethics Champions Network. The Specialist will contribute to the effective delivery of the Bank’s ethics agenda while ensuring that all information is handled with the highest standards of confidentiality, integrity, fairness, and professionalism. Job Responsibilities: Ethics Governance, Monitoring and Reporting

• Support with the execution of the Bank approved Ethics strategy and approved Plan.
• Support the implementation and ongoing maintenance of the Bank’s Ethics and Conduct Framework, policies, procedures and governance processes.
• Coordinate ethics monitoring activities, including ethics risk assessments, action tracking, maintenance of registers, record management, and governance documentation to support assurance and audit requirements
• Prepare and coordinate periodic Ethics and Conduct reports, metrics, dashboards and governance papers for submission to Management, Board Committees and other governance forums, ensuring that key ethics risks, trends, incidents, training outcomes, declarations, and action plans are clearly communicated to support informed decision-making.
• Monitor and analyse ethics-related data, emerging risks, trends, committee actions, and implementation progress, following up with stakeholders to support timely resolution and effective governance oversight.
• Conduct research and analysis on ethics, conduct, and governance matters, providing insights, recommendations, and submissions to support decision-making and continuous improvement.
• Provide input in the development of the Ethics strategy and annual plan. Ethics Training, Awareness and Culture
• Support the implementation of the Bank’s ethics training, awareness, and culture programmes, including the Cultural Survey.
• Coordinate ethics induction, refresher training, attestation campaigns, and awareness initiatives for employees, agents, and relevant third parties.
• Assist in the coordination of the development and distribution of ethics communication materials, including

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