Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
Job Description: Hospitality Learning & Development Manager Role Overview The Hospitality Learning & Development Manager will be responsible for designing, implementing, and managing training and development programs that enhance service excellence, operational efficiency, and workforce capability across the organisation. The ideal candidate will bring extensive hospitality experience, with a proven ability to translate business needs into impactful learning solutions that elevate guest satisfaction and employee performance. Key Responsibilities Develop and execute a comprehensive L&D strategy aligned with hospitality service standards and organisational goals. Design and deliver training programs covering customer service, food & beverage operations, housekeeping, front office, and leadership development. Partner with department heads to identify training needs and create tailored learning interventions. Implement onboarding programs that ensure new hires quickly adapt to brand standards and service culture. Manage Learning Management Systems (LMS) and digital learning platforms to support blended learning approaches. Monitor training effectiveness through KPIs, guest feedback, and operational performance metrics. Lead succession planning and talent development initiatives to build a pipeline of future leaders. Ensure compliance with health, safety, and hospitality regulations through structured training programs. Organise workshops, seminars, and certification programs in collaboration with external training providers. Coach and mentor managers and supervisors to strengthen leadership capability and service delivery. Qualifications & Experience Bachelor’s degree in Hospitality Management, Human Resources, or related field. Minimum of 8–10 years’ experience in hospitality operations, with at least 5 years in training and development leadership. Strong knowledge of hotel and restaurant operations, guest service standards, and hospitality best practices. Proven track record in designing and delivering training programs that drive measurable improvements in service and performance. Experience with LMS platforms, e-learning tools, and blended learning methodologies. Excellent communication, facilitation, and stakeholder engagement skills. Ability to manage multiple projects in a fast-paced hospitality environment. Skills & Attributes Passion for hospitality and people development. Strong leadership and coaching abilities. Exceptional organisational and planning skills. Analytical mindset with ability to measure training ROI. Customer-focused with a commitment to service excellence. Adaptable, innovative, and results-driven.
---
[Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally]
You are recruiting?
Find candidates on TAF4ALLStand out with a professional CV and a personalized cover letter generated by AI in 3 minutes.
Real offers from Canadian employers who are explicitly looking for candidates outside Canada. No agency, no fees — you apply yourself.
When tailoring your CV for Precision Recruitment, don't just list your achievements—show how you meet les compétences demandées dans l'annonce with concrete African market examples and local impact metrics to stand out.
Positioning — Your cover letter must answer one question: why YOU for THIS specific role right NOW? Avoid generic templates — one sentence on what you specifically bring beats three generic paragraphs.
Measurable achievements — At this level, back every skill with a precise example and a quantified result. Prepare 2-3 strategic questions about this organization's current challenges — candidates who anticipate difficulties are consistently rated higher.
🎯 Make your application ATS-ready
ATS (Applicant Tracking Systems) are the software recruiters use to automatically filter CVs before any human reads them. Our CV builder is specifically designed to pass these filters — and it takes under 3 minutes.
Create my ATS CV →Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
Conservation South Luangwa (CSL) is seeking a skilled and motivated Data Manager to join its team in Mfuwe, Zambia. The Data Manager will strengthen how CSL and the Department of National Parks and Wildlife collect, manage, analyse and use data to support law enforcement, human wildlife conflict planning and conservati
🧠 Profil recherché Position Title: Data Manager Location: CSL Head Office, Mfuwe, Zambia Reports to: Head of Data and Technology Member of: Middle Management Team Key working relationships: CEO, Head of Data and Technology, Head of Resource Protection Terms: This is a full time role. A competitive salary based on expe
TO APPLY PLEASE GO TO following this link – About Unifi Boldly different. Proudly African. Unifi is redefining credit in Africa with simple, fast personal loans delivered through online, mobile and branch channels. We make life easy for our clients across Zambia, Kenya, Uganda, South Africa and Tanzania
🎯 Responsabilités Job Description VACANCY ADVERTISEMENT: MANAGER – MRM Lumwana Mining Company seeks to recruit a highly motivated and committed individual for the position of Manager – MRM to join the versatile Mineral Resources Management (MRM) team. We are in search of individuals who can champion Barrick’s DNA by: