Supply Chain Analyst Job Vacancy in Nyanza, Rwanda – Logistics & Supply Chain

Position: Supply Chain Analyst Company: DHL Global Forwarding Rwanda Location: Nyanza, Rwanda Experience: 2-4 years Education: Bachelor’s degree in Supply Chain Management, Business Administration, or related field Employment Type: Full-time Industry: Logistics & Supply Chain Department: Supply Chain Management Salary: 800,000 – 1,200,000 SSP per month Vacancies: 1 Company Overview DHL Global Forwarding Rwanda is a leading provider of international freight forwarding and logistics solutions, operating under the globally recognized DHL brand. With a strong presence across Africa, DHL Rwanda offers end‑to‑end supply chain services that connect businesses to markets worldwide. The company is committed to innovation, sustainability, and delivering exceptional customer experiences. As part of DHL’s extensive network, the Nyanza office plays a pivotal role in supporting regional trade, facilitating efficient movement of goods, and contributing to Rwanda’s economic growth. Working at DHL means being part of a diverse, inclusive, and forward‑thinking team that values continuous improvement and professional development. Employees benefit from a collaborative culture, access to cutting‑edge technology, and opportunities to engage in global projects. DHL’s commitment to corporate social responsibility includes initiatives that promote environmental stewardship and community development throughout Rwanda. For professionals seeking a dynamic career in logistics, DHL Global Forwarding Rwanda offers a platform to grow, innovate, and make a tangible impact on the supply chain ecosystem. This position aligns with the growing demand for skilled analysts who can optimize operations, enhance visibility, and drive cost efficiencies across the network. Job Overview The Supply Chain Analyst will support DHL’s Nyanza hub by analyzing data, monitoring performance metrics, and providing actionable insights to improve supply chain processes. This role involves close collaboration with operations, sales, and customer service teams to ensure seamless execution of freight movements and adherence to service level agreements. The analyst will also contribute to strategic initiatives that enhance operational excellence and support DHL’s vision of becoming the logistics partner of choice in Rwanda. Key aspects of the role include data collection, trend analysis, reporting, and recommending process improvements. The successful candidate will leverage advanced analytical tools, maintain accurate documentation, and support decision‑making that aligns with DHL’s global standards and local market requirements. This position offers a unique opportunity to work in a fast‑paced environment while developing expertise in international logistics and supply chain optimization. By joining DHL Global Forwarding Rwanda, you will be part of a global network that values innovation, sustainability, and customer focus. This role is ideal for individuals passionate about logistics, data‑driven decision making, and contributing to Rwanda’s growing position as a logistics hub in East Africa. Key Responsibilities Collect, validate, and analyze supply chain data from internal systems and external partners. Develop and maintain performance dashboards that track key metrics such as transit times, cost per shipment, and service reliability. Identify trends, root causes, and opportunities for process improvement across the Nyanza hub. Prepare detailed reports and presentations for senior management, highlighting insights and recommended actions. Collaborate with operations, sales, and customer service teams to implement corrective measures and monitor outcomes. Support demand forecasting and capacity planning activities to align resources with market needs. Ensure compliance with DHL’s data governance policies and local regulatory requirements. Participate in cross‑functional projects aimed at enhancing end‑to‑end supply chain visibility. Required Skills Proficiency in data analysis tools such as Excel, Power BI, or Tableau. Strong analytical mindset with the ability to interpret complex data sets. Excellent communication skills, both written and verbal, for reporting findings to diverse stakeholders. Attention to detail and a commitment to data accuracy. Ability to work independently and as part of a multidisciplinary team. Knowledge of logistics processes, freight forwarding, and supply chain best practices. Problem‑solving orientation with a proactive approach to identifying improvements. Education A bachelor’s degree in Supply Chain Management, Business Administration, Logistics, Economics, or a related discipline is required. Relevant certifications such as APICS CPIM, CSCP, or similar are advantageous but not mandatory. Experience Applicants should have 2‑4 years of experience in supply chain analysis, logistics, or a related field. Experience within a multinational logistics company or exposure to international freight operations is highly valued. Salary The compensation package ranges from 800,000 to 1,200,000 SSP per month, commensurate with experience and qualifications. DHL also offers performance‑based incentives and a comprehensive benefits package. Benefits Competitive salary with annual performance bonuses. Health insurance coverage for employee and dependents. Retirement savings plan. Paid annual leave and public holidays. Employee assistance programs and wellness initiatives. Training On‑boarding program covering DHL systems, processes, and corporate culture. Access to DHL’s global learning platform for continuous skill development. Opportunities to attend industry conferences and certification courses. Working Environment DHL’s Nyanza office offers a modern, collaborative workspace equipped with the latest technology to support data‑driven decision making. The culture emphasizes teamwork, innovation, and a commitment to safety and sustainability. Employees enjoy a supportive environment that encourages knowledge sharing and professional growth. Application Process Interested candidates should submit their application through the DHL careers portal. Please include a tailored resume and a cover letter outlining your relevant experience and motivation for applying. Applications will be reviewed on a rolling basis, and shortlisted candidates will be

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